The RAC Local Lounge is located on the ground level with external access from Wellington St for a pre-show bite to eat and drink. On the secondary market, fees are equal to 31% of the ticket price, on average. Tixel is a fan-to-fan marketplace for . account" option. You can choose between two options: A. Button: opens a window on top of your website to reveal available tickets. short-changed. In other words, event ticket fees are out of control. You answered your own question - they are separate sites, why would the purchases be linked? You get to buy in-demand tickets at face value prices mostly. Customer support was really good too, they were polite and fast with replying emails. PDF tickets from Ticketek. Feb 9, 2023. Ticketmaster vs Ticketek: your favourite artists concert is approaching soon, and the booking of tickets has started but you are not able to get tickets until the event day. For Light Creatures please phone Adelaide Zoo on 8267 3255. Surely there is an industry ombudsman or regulator we can all lodge complaints too.Dodgy!! Trusted by event lovers around the world, Been trying for days. Absolutely appealing customer service!!!!! We accept email I don't have any other social media but if I must, I'll try on Twitter too, thanks. No, we are unable to offer refunds or cancellations. Why does Ticketek Marketplace charge fees? Ticketmaster vs Live Nation: Are Live Nation and Ticketmaster the Same? Can never get a refund on tickets and/or speak to someone within Ticketek. aren't issued Please contact the moderators of this subreddit if you have any questions or concerns. I have this morning jumped onto my account to print the tickets to find they are in someone elses name AND that person only paid $352.80. 30. According to sellers FAQs I am able to make an edit as long as my tickets hasn't been sold. If you bought it Requesting a Refund. Ticketek Marketplace will not be liable for any incorrect payments made due to the wrong bank details given in the seller's profile. Update Am being ignored by Resale now, sent 2 emails requesting update along with a phone call yesterday, NO RESPONSE! - 2! Clunky unhelpful booking site for Mary Poppins Melbourne. If you are reselling your tickets on Ticketmaster , there is also a resale service fee based on ticket face fare. No bad vibes, just money back for any Yet they ignore it, still deny payment & request the $100 administration fee. Sell tickets directly from your Ticketek Account. * In total they unlawfully took all this money from my credit card and pocketed the money as well from the ticket buyer. Our I emailed them regarding this issue but they still haven't reply back. ticketek marketplace fees. Please let me know if anyone had gone through this issue and how did you all solved it! How can we get rid of Ticketmaster, surely we deserve better in Australia? Buy your tickets for sport, concerts, theatre, arts, family events, comedy festivals and more. Our integration means you can list tickets for resale directly from your Ticketek account. These links can be pasted on our mobile ticket New comments cannot be posted and votes cannot be cast. Tixel is available to all Ticketek ticket types and all events: Music, Maybe you can give it a try now and hopefully it works for you. you can just upload the file on this page and in a few clicks your listing will be live. To receive this offer you must be a Ticketek customer and all applications for the Virgin Money Go Account must be made via this landing page. Im not waiting for nearly 12 months for my $1000! A subreddit for Melburnians and Melbourne enthusiasts! I have the same problem and no where to report or contact. Did it take long. Absolutely shocking customer service. It deals with tickets in categories like sports, theatre, concerts, arts, and more relevant events happening near you. AU. Find out how we combat fake reviews. . I check in next day 2 min before noon and suddenly there's already a queue! The MCG is Australia's largest stadium, hosting AFL, international and BBL cricket, rugby . We will then issue the buyer with a new ticket that will have a new barcode. Ticketek claims to offer you thousands of different experiences in live events across your liked categories. If as many people forward thier experience to the Ombudsman as have made comments here they will be certain to investigate. The Musical Brisbane tickets via Q Thu 30 Mar, 23. . Their contact phone number is a recorded message repeating the same excuse that redirects you to the website. Ticketek Australia you're a pathetic poor excuse for a company. No. Ticketek Marketplace Terms and Conditions of Sale. View I have not been paid yetI have taken the matter to the Dept of Fair Trading. 2 minute read. If you haven't received your payment within 10 business days, please check with your bank first that there are no pending payments before submitting a request. I can not believe in this day and age HOW BAD this company is. Ticketek Australia (Booking Service): 1.1 out of 5 stars from 1,535 genuine reviews on Australia's largest opinion site ProductReview.com.au. Can almost never pick a specific seat you want, have to take what they give you. Consumer Federation of America, Fan Freedom, National Consumers League, Protect Ticket Rights and Sports Fans Coalition, have released a set of principles called 'The Ticket Buyer Bill of Rights'. Choose your tickets. I promptly contacted customer support and requested refunds as the online refund options were not functional.Ticketek have not responded other than automated emails saying; "Thank you for your email we will reply as quickly as we can" on Jul 16, 2022 and later. I will not be purchasing any tickets via Ticket Master again & would recommend that others steer clear. This can be up to 110% of the price you paid (inclusive of resale seller fee), or less if you wish. Ticketek Pty Ltd (ABN 92 010 129 110) ("Ticketek") provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the "Seller"). Ticketmaster Resale is an open marketplace for the sale and purchase of live event tickets. Once seat selection is done, add your personal details and pay for the tickets. Here's what to do: Go here and select 'Marketplace fan to fan' from the drop-down and submit your request. Here, you'll have the option to click a button to say you're interested. I am 77 years old and tried for 2 hours to buy some tickets to Mary Poppins for grandchildren. In the end I went to consumer affairs and they got it sorted. All patrons are welcome, but if you're a RAC Member, flash your membership card for priority entry. New comments cannot be posted and votes cannot be cast. Ticketek - With over 40 years' experience ticketing the biggest live events and venues. Ticketek wastes YOUR TIME like it doesn't matter. . The first payment may be due at the time of purchase. Naoya Inoue Height Weight, Note that the prices are not set, even for the similar seats for similar events as tickets are being sold by different individual sellers mostly. . Hong Kong, Australia and New Zealand site for sports and entertainment ticketing online. There may be a fee applicable on eligible refunds and exchanges. I've tried to contact ticketek through email but they haven't responded at all and its been ages. Sam Smith. I accidentally bought extra concert tickets and wanted to sell them. Apart from this, they do not charge any additional taxes and convenience fees. The Ticketek phone line disconnects so cannot speak to someone directly to solve issue. Accessible Seating This is what a Ticketek mobile ticket looks like in your browser or mobile app. HOME; INTERIORS; EXTERIORS; OFFICE & PORTRAITS; PUBLICITY/EVENTS; CONSTRUCTION; INFO I tried calling, emailing before the show, had I had a response we would have made the show. No record of the sale on the website under my account. Search. 30 days. I've never sold e-tickets online before, so am hesitant selling via eBay/Facebook Marketplace etc but would love to hear your experience with the best way to go about this. Not only do they have some really easy user interfaces to navigate around freely, but finding options like Selling tickets or My orders are easily visible too. Ticketek has recently been made aware of some confusion around our service/delivery fee and thought this an opportune moment to reiterate the structure of this fee, which is charged on each transaction. But in case you were not able to find the answer you were looking for, then you can opt for fan support service where the fans support representatives are available from Monday to Sunday starting from 9 AM till 12 AM, midnight, ET. So, whether you are looking forward to buying your favourite bands concert ticket or wish to visit an exhibition that has your favourite artists artwork displayed, in any case, Ticketek can help you. Where under TicketExchange you can exchange your ticket with others, under fan-to-fan resale service you can sell your ticket to another fan after being verified as a legit individual seller on the platform. 3.) When I was looking into this for my own issue, it says they do this in case of any issues with the ticket or the event itself. If you are active on social media, you can follow them on Instagram, Twitter, and Facebook to know about shows and events that are happening soon. Ticketek - With over 40 years' experience ticketing the biggest live events and venues. Tixel is a safe ticket marketplace to trade tickets from Ticketek. Its ticket resale without the hassle. I bought a ticket for Steve Lacy on Ticketek Marketplace and im scared that its not a legit ticket, Sold my tickets in 20 minutes. Ticketek will charge you the service or delivery fee based on your location and per transaction and nothing is set. Press J to jump to the feed. 24. They don't deserve this with their very poor aftersale team and lack of customer satisfying approach! After you find the event you were looking for, tap on it to view all the important details like the date, timing, etc. If not using Ticketek Marketplace please also consider the below. Complained via customer care webform which didnt even have an option for the relevant event. Buy concert tickets for top tours and festivals - Live Nation is your premier source for latest tour news, artist insights, exclusive videos, photos, and more. I wish I could give them -500 stars.The customer service sucks and when they have your money theres no service and no refund so dont get duped into buying them refundable tickets. Bank details are correct and theres also a current credit card number that the refund can be processed against. When people buy and sell tickets via Ticketek Marketplace, it creates a chain of private buyers and sellers. on your ticketek marketplace fees. For Light Cycles, Ouchhh Studio , KLASSIK underground and Unsound events please phone Illuminate Adelaide on 1300 496 623. I retried several times with the same result. They often provide Ticketek vouchers for you to unlock free tickets to watch sports events such as cricket, soccer, AFL, and more. Garbag, will try this again because I had a pretty good experience but to be honest went in with low expectations. About Ticketek. Ticketek is not owned by Ticketmaster. If you look closely at your original order confirmation email, there is a section that All tickets on Ticketek Marketplace are capped at a maximum price of 10% above face value. integration means you can list tickets for resale directly from your 20 days ago. The answer is simple by using online marketplaces like Ticketmaster and Ticketek. Hi, can I ask what section of consumer affairs did you contact? The fees for this service cover costs for operating and maintaining this marketplace and, considered with other revenues, earn a profit. How do you know if theyre secondhand tickets? Therefore, it's impossible to speak to an actual person. I cant attend the performance I have booked my tickets for. All rights reserved. -. . Poor service really. Still waiting for payment as at 9 Nov. Yeah this happened to me last year- my tickets sold within an hour and it took me months of trying to contact them to get my money back. Visit Ticketmasters website or app and search for the selling portal option. The show was moved to 2022 instead of 2021.I requested a refund as I wouldn't be able to attend the new shows. I submitted a written complaint, because they always respond in writing. . It's a great practice to set a temporary password in your Ticketek account before doing How can we help you? Website doesn't work. I will NEVER buy tickets from this company again! The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and support. this, if you are I figured out that if you download the Ticketek app, you can delete Ticketek Marketplace listings from the app. What to do?? US groups form 'Break Up Ticketmaster' coalition. Ticketmaster vs Vivid Seats: Which Is Better For You? I have not been paid the funds & have raised an only query twice to Ticketek marketplace with no response. Tickets from $75. Thank you! Its now May 2022 and other than a very terse reply when I tried to follow it up via email - still no money. It did however advise that i could now get in contact with Ticketmaster Resale website via a hyperlink that they had provided in the email. Thats on the laptop, so I tried the phone app, and that showed me the map, but didnt let me buy any ticketsI wish that artists (the label who organises them) would do their due diligence on a service before making people use them. 3.) Scroll down and click the big "Sell Your Tickets" button. Mar. And, the best part is that you can change the price and edit the ticket information even after the post is listed on Ticketmasters website. Bought some tickets for a concert in December 2021 that were unable to use because of Covid and venue restrictions, notified them before the event and them couldnt get hold of anyone to meet their pre concert deadlines. Oakdale Middle School Staff, (A .pdf).The transaction was finalised. Florence and the Machine. A dusty corner on the internet where you can chew the fat about Australia and Australians. No wonder people resort to scalpers!! I also think they're just swamped with customers. There is no customer service centre you can call, just an automated voice call telling you to email. Ticketek routinely mismanages ticket processing which should be simple. Lasttix offers promotional services . I can't see too much feedback online about them (although Ticketek themselves have horrible reviews). confirmations as verification I did not use that link as Luckily i had already sold the tickets by another website, as the concert is on in 1 weeks time. Ticketek take care of the ticket transfer too - they reissue to the new buyer and cancel the old one so no need to transfer anything. Now that you have your ticket links, head to the SMS listing page and just copy & paste your links there one by one. McMillan sued Tickemaster, claiming they violated the provision of the Akransas Deceptive Trade . to then often have to go to their desk at the venue to follow up the issues.
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