"With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. No, your bus pass cannot be used on National Express services. We will post your renewed bus pass 18days before the old one expires. You will need to apply to this authority for a new pass. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. The new pass is free. Continuing eligibility for a pass issued due to a . If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. You can apply for your renewal bus pass online. You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. You won't need to renew your bus pass when it expires. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Renewing your Bus Pass. Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. You can get an older person's bus pass when you reach State Pension age. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. This website and payments services are provided as a managed service by South West Smart Applications Limited, 14 High Cross, Truro, Cornwall, TR1 2AJ. As a general rule, it is usually cheaper to call during the evenings and weekends. Disability-related passes can be valid for 1 - 5 years. for staff to amend your details and arrange for a renewal pass. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. Lancashire: Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. Our free email alerts will help keep you up to date with the things that matter to you. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council. If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. Can I use my OAP bus pass on trains? All rights reserved. Please let us know if you no longer require a bus pass. We use some essential cookies to make this service work. If you send us different evidence, your pass may be delayed or refused. We only need this if you want us to contact you and we won't keep it once we've replied. Can I use my pass on Trains? These are mostly people who have held a bus pass since at least 2008 and will now be . You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. A letter and a renewal application form will be sent to you automatically you can also use the application form below. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. You should have received all the information you need by now. Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. Youll need to provide proof of identity. So, to find out if you're eligible and where to apply, get in touch with your local council. Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. Higgins, Telford & Wrekin Councils Customer Services Manager, said. You have moved since your last bus pass was issued and not informed us. For further information see. If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. If your pass has already expired you can still renew your bus pass. The day and date you experienced difficulties. If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. renewed people had to fill in forms and submit photographs but we have scrapped What do I do about my concessionary bus pass? It is being used by the person whose photograph and name appears on the pass. Essex County Council is not responsible for this. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. Passes that were automatically renewed should be received by 1st March 2023. In London, you can use your card on buses but not on the Underground Train services. current pass expires so pass holders dont need to do anything, just wait for a We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. If your current bus pass is due to expire within the next month, this is an indication that we . However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. You can start using your new pass immediately, just like you would with a new debit or credit card. This form can be completed and returned in the envelope provided with your form. The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. Our These cookies will be stored in your browser only with your consent. If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. Completed renewal forms will be processed and new vouchers issued approx. Apply for or renew your bus pass. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. Your browser does not allow scripting so some of the features of this page may not work. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. passes that expire between January and March are in the process of being issued For further information contact: The National Rail enquiries telephone number is 08457 484950. Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. This can be done online or at a participating library. Bus Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays. March 2023 renewals. 5 Other ways to apply. Before your pass expires, we may send you a letter inviting you to renew it manually. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. English bus passes are not accepted in Scotland and vice versa. What should I do? Can I use my bus pass on National Express Services? Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. Copyright Lancashire County Council 2022. Currently this is at age of 66. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. Analytical cookies are used to understand how visitors interact with the website. all that. 2 Are senior bus passes renewed automatically? Customers will receive their new pass to the registered address at least1 week before their current pass expires. This can be your email address or set to something memorable for you. These cookies track visitors across websites and collect information to provide customized ads. We also use cookies set by other sites to help us deliver content from their services. You need to check the expiry date and apply to the council for a new one if you're is due to expire. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. However, you may visit "Cookie Settings" to provide a controlled consent. Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. How does violence against the family pet affect the family? Your bus pass is valid for use on all registered Bus services within England, so if you are visiting other places you should be able to use your pass. I currently have a disability-related bus pass with companion entitlement. Can I use my English senior citizen bus pass in Scotland? To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. Disabled person's bus pass . Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. These pages are for East Sussex bus pass holders. Please check with the county council in the area you plan to visit. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. It costs 10 for a new card. Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. However, you may not be allowed to use your bus pass on night buses i.e. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. For those people needing to apply for their renewal this too can now be done byApplying online. Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. Your new pass will be not sent until a week before your old. I am an age-related bus pass holder and my current bus pass is due to expire soon. Where can I get a bus pass for an older person? The form will ask for a new passport-sized photo, which will be printed on their new card. You can apply for a replacement bus pass by filling in the lost bus pass application form. By clicking Accept All, you consent to the use of ALL the cookies. At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge.