CAN THAT BE APPLIED TO MY ORDER? Luckily, any of REPs benches fit the bill. Please keep in mind that cancellations are not guaranteed if the order is too far along in the shipping process. 2023 Trustpilot, Inc. All rights reserved. Their lack of communication protocols and apparent disregard for caring bout their customers is totally evident by the fact their CSR hours are only open for 3 days a week 4 hour each . Definitely not a good value at all in comparison. BUT they hav NO communication w/ customers!!! I ordered a pair of gymnastic rings. 1 - Best REP Fitness multipurpose barbell and top-rated overall - the Excalibur bar. WHY CAN'T I REDEEM MY POINTS AT CHECKOUT? Here are 8 tips for writing great reviews. Just imagine how Crappy they are to customers with issues! Usually it goes something like this, youre told things are in stock and order. Whatever setup you need can be configured for your individual space. Many complaints have flooded their Instagram page. For bars, 75 products are out of stock and 14 are in stock. Naturally, I got nervous.. especially considering I was ordering right around Christmas. They've obviously bought their positive reviews. The demand is unusually high. They open up their web store for orders and put you in a queue with 50K+ other people, and then when your turn comes up after a few hours everything is sold by the time you can get it in your cart. I ordered several olympic plates from Rep. If you want a good budget option that offers free shipping you can go for Titan Fitness as theyre the cheapest you can get without skimping on quality. They lied abut that too. The qualitya company receives from a factoryisonly as good as whattheyrewilling to pay,andthe standards they set and enforce. Enjoying Morning Chalk Up? We have experienced growth like this before; it is just a different scale at this point, the company said. I just pay the rogue tax and avoid this company all together. Working at REP has been an awesome experience. Check Out Rep Fitness:https://www.repfitness.com/#5f284196463a0In this video we are discussing why I chose Rep Fitness over Rogue Fitness for my garage gym equipment. The Rogue AB-3 Adjustable Bench is $935, which is a $500 difference between the two. Sign up to stay up-to-date on REP product launches, news and inventory. It arrived with a warped frame and a broken post. Those particular brackets are missing two welds, one at the top and one at the bottom of the safety bracket, which may present an injury hazard to consumers. We are still waiting for the kettle bells but they are shipping from a third part so no big deal there. The next day, we were all murmuring the phrase social distancing. And then the day after that, the kettlebells disappeared. Rogue TB-2 Trap Bar Review Best On The Market! Whatever you decide, these are arguably the best power racks you can get for the price. Rogue FitnessRogue Fitnesss website and order fulfillment system are operational but the company is reporting a 14-21 day shipping delay. This isnt really their fault, as this pandemic has thrown everybody for a loop, and theyre no exception. We manufacture many of our steel items right here in Colorado, and source as much as we can from other businesses in the USA. 5 - REP Fitness Cambered Swiss bar. Best part, they arrived really fast! If you would like to get a quote for an order, please email info@repfitness.com. But if you want to get the absolute best equipment regardless of the price, you can buy Rogue products. We will be sure to provide any updates as they are available. Exercise some patience. . We are hiring in Columbus, OH! Bought a Rep Fitness bench. With the prime minister announcing up to 6 months of restrictions on gyms our customers are keen to stay fit and invest long term in their own home setups to stay fit he said. Mind you, I own a small gym and purchased with them before. Basically, you can invest in a power rack from them now to fit your current home gym, and upgrade as you go along. They responded with, order is too far in the process, cant cancel! Its pathetic that our manufacturing in America is where it is.. We have agreements in place with our factories,and our ownfull-time staff there every day. I PREFER TO SUPPORT AMERICAN COMPANIES AND JOBS. Like I said earlier, I havent had any issues at all with any of my orders but it sounds like Im in the minority. Why? If all you have are solid products without good customer service, youre going to lose business. Many affiliates chose to rent out equipmentwhile globally, government-mandated closures remain in place indefinitely. Heres another testimonial from TrustPilot. Home; Equipment. 99 . To revisit this article, visit My Profile, thenView saved stories. Picked them over PRX and rouge. Today I tried to login to place an order for their new Swiss bar. Thank you to MVMT for sponsoring this video!15% off using all MVMT (my watches and sunglasses) code \"TRAVIS\" https://www.mvmt.com/travisFollow me on Instagram! They have not responded to e-mails, calls and their phone system always says they are out of office. The world will recover eventually, and companies like Rep Fitness are doing their best to weather it with us. GQ may earn a portion of sales from products that are purchased through our site as part of our Affiliate Partnerships with retailers. ISN'T THERE A QUALITY DIFFERENCE BECAUSE OF BETTER CRAFTSMANSHIP? But the problem arises as 21% of people shift to another store just to buy their favourite brand if the brand is out of stock from our retail store. But Rogue, in a moment of massive demand and with a supply chain in chaos, has turned to Rhode Island's Cumberland Foundry, a company with roughly 40 employees. Despite this the Repfitness order portal says my order has been delivered but UPS is showing a delay. If our customers are telling us they want the option to have locally made products and are willing to pay a premium for that, we will listenand potentially offer a linecatering to those customers. Rep Fitness Rep Fitness is temporarily suspending orders until April 27 so they can get caught up on their backlog. 3 - Best REP Fitness Olympic barbell - the Gladiator bar. These guys are awesome. Rep Fitness isn't the only company in its field that's been overwhelmed with orders, as you've realized if you've tried to order weights from anywhere online. , which presents a potential safety hazard. WORST EVER!!!! Find the answers to the most commonly asked questions. Come visit us, try out equipment, and even leave same-day with your order. - If you need to change the delivery address, because the address on file will not accommodate a Freight truck, please let us know ASAP, as the Freight companies will charge an Address Change fee if the shipment is already en route. Although no injuries have been reported, REP is conducting an immediate recall on this product. I hav been patient due to the epidemic we are in. Go to the Rep Fitness ETA page to see when items are expected to restock or follow Rep Stock Alerts with post notifications turn on to see the latest restocks and rumors regarding future inventory. Why use reps and sets? We will be contacting every customer who purchased strap safeties after the dates specified above. This despite a Rep fitness representative on Reddit claiming quality control issues were over. If you want to edit an order, the original order would have to be canceled and a new order placed. This is especially true for anything made of cast ironsuch as kettlebellsas the majority of foundries are located in China. You can sign up for back in stock notifications on individual product pages. If you can get the equipment and it's not missing parts it seems decent. Guess what, my email is NOT registered with rep Fitness anymore. Afterwards, I read multiple reviews with issues about shipping delays or poor customer service. Solid pricing and decent equipment. Cumberland isnt automated, and its president, Tom Lucchetti, estimates that it takes a full day to produce 40 to 50 kettlebells (with Rogue handling last steps, like painting the bells). And the good news is in a time of economic uncertainty they still need more! In addition to the increased interest from buyers, complicating matters is the factor that a majority of our exercise equipment is manufactured in China, which halted production in January, jamming up the global supply chain. That number has been corrected. Great US based Customer Service, not so great China items. Out of stock: Thats the message most retailers are passing onto customers in search of home gym equipment. They must see stock selling out and think they are winning, but many new customers are turning to other options. With these massive disruptions, I hope more people are thinking about, well, do we really want to have a logistical supply chain that stretches over half the globe? he says. Zero complaints with REP FITNESS . . So, is Rep Fitness a good brand and company overall? Still, things are tight. translation missing: en.sections.collection_template.product_count_simple . -The second item to note is that there are not cost savings with packages - they are just set up for convenience. Freight/LTL Shipments - Rep Fitness Knowledge Base. have they all been perfect, nope, however Rep Fitness always made it right! But from this experience, I have absolutely no complaints with Rep Fitness. Cumberland helped Rogue prototype that designthen Rogue took that design overseas to be manufactured, a fate Cumberland anticipated. if you are seeing the package you're interested in listed as "Out of Stock" then it would be best to check the individual product pages to build our your own package because other colors/sizes could be available on those pages . Their solution was incredibly helpful and I'm super thankful they went out of their way to make me happy and get me what I was looking for asap. In that case, they will eventually move on to a company that does. We cannot combine orders after an order has been placed. Rep FitnessRep Fitness is temporarily suspending orders until April 27 so they can get caught up on their backlog. Website is misleading and making returns is difficult. The coronavirus pandemic started injecting chaos into the eastern end of supply chains destined for the American consumer since the outbreak began in China in 2019. Ad Choices, Inside the Great Kettlebell Shortage of 2020. Resistance Bands Set for Men & Women, Exercise Bands Workout Bands for Working Out, Body Stretching, Powerlifting, Resistance Training. It continues to keep me excited and engaged. Besides, Lucchetti has no illusions about the current, likely fleeting situation. Amazon is sold out, but its third-party sellers have been listing weight products at serious markups.In New York City, things have come to the point in which Yahoo Finance anchor Zack Guzman has been in contact with a man who goes by Bowflex Mike who is selling two adjustable dumbbells for $260. WHERE IS THE REST OF IT? These huge companies are turning to a little mom and pop-type shop like us to get this product made because theres no one else left in the U.S. who can do it, Lucchetti says. Since the crisis started, Rogue has hired over 200 workers from its pre-COVID 600 and stopped taking weekends. Rep Fitness will continue making money regardless. If you need to cancel, please email us at orders@repfitness.com immediately with "CANCEL" in the subject line and we will do our best to accommodate your request. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Rep Fitness isnt the only company in its field thats been overwhelmed with orders, as youve realized if youve tried to order weights from anywhere online. Most of the kettlebells that you could have ordered before March 13 were; it's probably not surprising that, in 2020, there are few American foundries eagerly pumping out large bulbs of iron. Our goal is to bring you fitness equipment that meets the quality standards we would look for ourselves when purchasing fitness gear. It didnt happen exactly this way, but it feels like it did: one day we were all hearing about the coronavirus. Wordfan Additional comment actions. Heres the review in particular from Trustpilot. Other companies mayseekto copy uswith a knock-off, much like what happens to many well-known brands in other industries. We have a dedicated team of professionalsnear our factories thathelp to ensure exceptionalquality andhave spent a lot of time and effort to create standards and train staff. Follow him on Twitter @ewolffmann. High rep training will drastically deplete glycogen stores. So while it does suck not being able to buy any equipment from them, theres not much we can do but be patient. The COVID-19 lockdown has prompted an industry-wide demand on home gym equipment, with some suppliers receiving 30 times the amount of orders compared to a month ago. Rogue recognizes the challenges in increasing U.S. output but was very clear that the company has learned a lesson. I'll be off and on all day answering everything I can, fire away! If a customer does not meet the spend requirement in the 12-month period after they have entered the club, they will be dropped down. We may earn a commission from links on this page. - If you feel as though your neighborhood will not be able to accommodate a 60ft truck, please reach out to us ASAP if you want to try to cancel your order. If you want something a little more expensive for better overall shipping, customer service, and build quality, check out my Rogue Fitness Buying Guide. Happy lifting! You could get a rack, barbell, some bumper plates, and a flat bench from Rep Fitness for the price of Rogues AB-3 Bench. Using reps and sets to organize your workouts has many benefits. When you pay for a product from us,the majorityofthe purchase priceis going to supportour company, and the minority is going towards manufacturing costs. Also, the site King of the Gym will remove comments that show Rep fitness in a negative light. A lot of the gear that they sell is just as good as Rogues when it comes to quality. But theres no need to fork out your life savings: Recently Tommy Marquez delved into the CrossFit archives for makeshift equipment ideas and also a reminder of how effective bodyweight workouts can be. Yes, points can expire after 1 year of inactivity. We apologize for any inconvenience this might cause, and we assure you that we are working as quickly as possible to replace your safet, You must keep the 2 straps and the associated hardware. Currently, our shipping is limited to the continental United States and Canada. Guzman said hes doing a bulk order with two other colleagues to knock off the $100 shipping charge. Around 2010, Lucchetti says, the gym owner started selling his one-piece kettlebell to Rogue. However eventually you will get an acceptable or very good product as they make it right. This despite a Rep fitness representative on Reddit claiming quality control issues were over. How can I tell if my product is affected by this recall? REP FITNESS PR-1100 Power Rack - 700 lbs Rated Lifting Cage for Weight Training. Rogue typically buys internationally-produced kettlebells by the shipping container. Upon receiving your replacement brackets, reattach your straps and get back to benching and squatting! The kettlebell is the most obvious flashpoint of our great weight shortage. At REP, our customer's safety is very important to us. For bar plates, 11-pounds are in stock and 26 are out of stock. Theyre sold out everywhere. We will talk about the pieces of equipment I feel are important when considering a garage gym. For more information on freight shipments: Freight/LTL Shipments - Rep Fitness Knowledge Base. Now what?!?!?! Hi home gym sub, this is Ryan McGrotty here from Rep Fitness here to answer any questions you have. Please be aware, however, that we can only accept returns or warranty requests for items in our shipping area. While I think Rep Fitness is a great brand, they have positives and negatives just like anybody else. In cooperation with the US Consumer Product Safety Commission. An expert said you can get the best fitness results by training to failure sparingly, if it all. On April 2, Rogue Fitness, a U.S. manufacturer and retailer of strength and conditioning gear, posted pictures on Instagram of kettlebells being manufactured. I'm 37 yrs old and started the company with my younger brother back in 2012 in a 1300 sqft garage, now we're in 63,000 sqft with multiple other storage warehouses. After all, tons of people are just waiting to get their hands on Reps excellent equipment. ", Apply Bed Bath and Beyond Coupon and save 25% Off your entire purchase, Target Circle: up to 50% Off with Target promo code, Save 25% on your purchase of Spring Styles with Asos Coupon, Michael Kors Promo Code: sign up for KORSVIP + Get 10% Off on First Order, 2023 Cond Nast. Scaling up has also meant compromise. I wasn't sure about Rep Fitness due to never having heard about them prior to price comparing equipment online for my gym. That is the order number. Use the dropdown to choose your reward. Proceed to checkout through the Checkout button. In the long run this will allow cells to stretch and lead to greater overall muscle growth and release of anabolic hormones. They responded in less than a day, saying that a new pair of collars was already on the way, and thanks for the suggestion. We are hoping to open our California showroom in October 2022! I ordered a leg roller , strap safeties, and landmine over a month ago . I then confirmed yes! If you dont want to wait for Reps products, thats totally fine, and I get it. But for members who missed out or need a little more equipment to satisfy their fitness fix, distributors have warned theyre likely to be waiting weeks if not months on delivery as demand currently hugely outweighs the supply available. We try to get orders out as fast as possible. Use of this site constitutes acceptance of our User Agreement and Privacy Policy and Cookie Statement and Your California Privacy Rights. Due to difficulty in logistics and the high demand, we currently can only ship orders within the lower 48 states, and cannot provide quotes (due to high demand, they are not something we can accommodate at this time). If you have any additional questions or concerns, please reach out to our Customer Support team at orders@repfitness.com. We use dedicated people and clever technology to safeguard our platform. Instead of adding points for previous orders, we have awarded 200 points for every existing customer account! Bought a Rep Fitness bench. 2023 | REP Fitness | All Rights Reserved. I have included pictures and a video of the issue at the bottom of this post. Athlos Fitness has Rep fitness clones. The things that people are jumping on the most are kettlebells, dumbbells, weight plates and bars, but weve also seen a huge demand for at home rigs as well. The short answer: Very well. From award-winning writing and photography to binge-ready videos to electric live events, GQ meets millions of modern men where they live, creating the moments that create conversations. If your order shipped via UPS, it may have shipped in multiple packages, but you would have only received 1 tracking number. AmazonAs Amazon notes on their FAQ page, they are currently prioritizing high demand items such as household staples and medical supplies. One question that foundries have had is what happens when this is all over will some of the U.S. production go back to China? We are conducting this recall out of an abundance of caution to keep our customers safe and to prevent injuries. Check out. We are essentially selling those at cost or they would be very expensive just as they were before, said Smith. At the end of the day, I dont care if I need to wait for a quality product, but Im not going to put in work every day for a small chance of buying a product that I can get elsewhere, especially when the leadership at this company clearly hasnt prioritized getting business from new customers. Rep Fitness Reviews Are They A Good Brand? This includes setting up a home gym. This has allowed us to run all operations 24/7, said Smith. #SmallBusinessLife Ryan McGrotty, co-owner of Colorado gym equipment retailer Rep Fitness, says hes never seen a rush on his home gym inventory quite like what transpired on Friday, March 13, the day President Trump declared a state of emergency over the COVID-19 pandemic. Jobs such as ourleadership, finance, engineering, customer service,sales,logistics, marketing, and IT are alllocatedin the USA. Security Keys Are the Best Way to Protect Your Apple ID, Use a Can of Soup to Make a Lazy Chicken Pot Pie. If a company in the USA imports and sells a product with substandard quality, theyareultimately the ones at fault, not the factory in China. They're pretty awesome and arriving in December! Boyd hopes the sold-out kettlebell saga will open consumers eyes about the dismal state of manufacturing, amongst many other industries, in the U.S. and around the world. Unfortunately, the gym equipment is garbage in comparison to what Rep Fitness has to offer. As you can see, even though this individual didnt even request it, they still replaced the collars with no questions asked. A post shared by Bill Henniger (@billhenniger) on Apr 17, 2020 at 8:39am PDT. Those Instagram pictures it posted were from Cumberland, a tacit acknowledgment that, at least temporarily, the system has shifted: Rogue needs professionally crafted kettlebells wherever it can get them, even if it has to pay higher, American-sized wholesale prices than what they and other companies (including Rep Fitness) are getting overseas. Bought a Rep Fitness bench. By and large, the ratio between in-stock and out-of-stock is stark. Once the order is placed, you can then schedule an appointment to pickup by visiting our LPU page.
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