But in Paris, a visit to Montmartre was abandoned, even though our dinner restaurant was within a mile of the historic location. My EF Tours experience definitely taught me a lot about group travel. I will never travel with EF Tours again. Our tour left some of these promises unfulfilled, but did give us a glimpse at some fantastic destinations in Europe and some amazing memories. So talking to the customer service representative, I asked how if we hadn't paid so much into the trip that they would be receiving that much back in fees. EF tours looks like another fish altogether.a money-making venture of little value for the parents. But in the end, Expedia was responsible for her refund; as her travel agent, it needed to work with those airlines to determine the right refund. Whatever happens, weve seen it. My daughter wanted to go with members of her class on this great trip with EF tours. Do I regret going on an EF Tour? - Make a personalized map of where you've been and where you want to go. I don't even know how it is legal to have these moron bastards do business. Unfortunately, frustrated travelers are the norm with most EF Tours. During our entire time in London, we were not once served any traditional English food. If you have a consumer problem,please contact our team at Elliott Advocacy through this form. Our help is free. It sounds great, but as a responsible parent, you want to know exactly what youd be sending your child off to do, and how things would actually work on this trip. Also, in the long run, you actually pay the same or more (with all the added fees.) Start by contacting EF Tours directly, then file a complaint with the BBB, dispute the charge with your credit card company, and seek legal advice if necessary. Europe is a wonderful place, and I love traveling there. Often, a brief, polite written appeal to someone higher up can do wonders. The brochure promised that participants would be surrounded by the people, the language, the food, and the way of life of the destinations on our itinerary. "You can accept a travel voucher with no penalties, or you can accept a. They even bragged later about being the first one's out on the street), the food SUCKED, and the time spent on the buses was more time spent in the actual locations. My moms stairlift has a big problem it does not work outside! Between Florence and Rome, we spent the night at the Hotel Villa Ricci (not pictured). The front desk did not seem to care and we were told no one was available to come clean the bathrooms. From that time forward I lead 20 overseas tours to Europe for my college. Cancel your tour and all travelers will receive a transferable Future Travel Voucher in the amount of all monies paid for the original tour, less the cost . EF Tours charged $114 USD to each participant. Did they create a good experience for students who havent done a lot of international traveling? All travelers must pay the non-refundable, non-transferable $95 Enrollment Fee upon enrollment in order for the enrollment to be complete. During our first night there we had a lovely traditional French meal of chicken with mushroom sauce in the back room of a small picturesque cafe with a ton of ambiance. By clicking "submit" below, you are requesting to have your refund issued by check, which will be made out in the travelers name and mailed to their primary address on file. Children are not monitored, left to find their own way in cities across the . Enroll online or call 800-766-2645, EF Explore America HOW CAN THIS BE LEGAL??? Get online free 48v Electric Bike Controller Wiring Diagram e-books in eBook format, PDF, ef go ahead tours appMotorcycle Electrical Wiring Diagram Pdf - Motorcycle Wiring Diagram charlotte-purser.blogspot.com. Experts say the paper trail will get you a refund faster. If you need help with any problem,please contact us through this form. 44 days or less prior to departure: No refund will be issued. On our way to Rome, our guide added a stop in Ovierto, a beautiful small town with picturesque views, wonderful dining and great little shops which we enjoyed immensely. In Paris, it was a trip to Versaille to tour the palace and the gardens. EF has the group leader/teacher set up deadlines for signing up to go on the trip, sometimes including small discounts to encourage enrollment. Email insurance@riskstrategiestravel.com. Adults can expect to share a room with one other person. Per the website, tour participants are assured that travelers can count on safe, clean and comfortable hotels with private bathrooms but much beyond that the info is sparse. Not by a long shot. (I publish a full list of customer service executive contacts on my nonprofit consumer advocacy site, elliott.org. Curfews and group rules were left up to our group leader, who didnt set many boundaries for our students. During the tour, your group will meet up with various local guides who will give you some sort of tour of the city or historic site that youre visiting. In Munich, we were given lodging one block from the red light district, and had three young women awakened during the middle of the night by a drunken man demanding access to their room (their room entrance was directly onto the street). 109 to 45 days prior to departure: Full refund less $95 non-refundable deposit, all Non-Refundable fees, and 50% of program price. All I know to do is make this issue public. I got in touch with Expedia, and it finally refunded her $437. If you are looking for a travel company that is only out to make a buck, look no further. Exploring the World of Knowledge and Understanding. EF claims that they are the least expensiveYou get what you pay for. We also found that we frequently needed to buy water to stay hydrated in the high temperatures of Italy during the summer, and at most of the locations we visited, water was marked up quite a bit. In the meantime, I received notice that I would be required to attend a mandatory training evolution with the military and learned that the dates overlapped. They both were on the higher end of what I expected based on the descriptions provided by EF Tours of what our hotels would be like. While our tour guide was a very sweet, personable woman, she didnt seem to understand how to manage the timing logistics for a group of 40 travelers. 110 comments. We've got you covered. Im not sure if the lunch situations were like this because of our tour guide or because of EF itself. Wherever you are, were thereand we understand that, in todays ever-changing world, travelers are looking for more flexibility than ever before. $20 million net worth lifestyle appleton post crescent archives how to get a full refund from ef tours 07 jun 2022. how to get a full refund from ef tourshouse joint resolution 192 of 1933 Posted by . This all changed, as soon as I offered to pay him extra, per person, for his help. We were late to our appointment at the Louvre. Due to traffic and bad timing we traveled. We told to make sure we ate lunch after our tour, before rejoining the group to get on the bus. My son had a very poor experience with the Grecian Odyssey EF tours. Thats why weve enhanced our already top-tier, industry-leading coverage programs to provide even more choices, and to give travelers, families, and school communities the widest range of safe and flexible plans. nike nationals track and field backpack; 0 comments. Our guide was able to secure tickets (for an extra fee) for those who wanted them to a performance of Wicked during our free evening. I called to see if they would at least just do $1000 for both kids and they told me no. I work for a competitor of EF and have about a million reasons why groups that go with them get ripped off. Adults did need to pass a background check in order to participate in the trip, since adult tour participants are traveling with minors. Were always here to help. But there were several instances where visits to certain locations were dropped off our itinerary completely, and visits to other non-advertised locations were added. Im thrilled to share all my ideas with you and hope you like what you find here in my little home on the internet. It was kind of like a tasting menu, where you got a little bit of each destination. Politeness. I've been paying off a trip to Ireland/England from EF Tours for Girl Scouts for about a year. Thank you for your honesty! But COVID-19 canceled those plans. Travelers or their transferees can redeem the voucher for this available refund at any time prior to September 30, 2025. Costs for these trips can range widely, depending on the destinations and length of the trip. Call 800-992-1892 to enroll. Several items listed on our initial brochure were changed before the trip due to pandemic restrictions and travel challenges, which was fine. Theme: Newsup by Themeansar. They are basically stealing our money and find this to be okay. Grabovsky and the proposed Class are represented by William McGrane and Matthew Sepuya of McGrane PC and Michael J. Hassen of RealLaw APC. I can't believe they can demand reasons for dismissal even with all the Hippa Laws. Two meals a day are included in the cost of a trip with EF Tours. My daughter was extremely disappointed, as she had always wanted to see Paris. Some days our tour guide would set up a lunch option for us, having arranged a preset menu and price with a local restaurant. So, no refund. About 3-4 months before our trip, and after we had already paid IN FULL, we were notified that because of our small group, our group leader had only signed 5 people up..hindsight tells me people saw what a rip off it was and didn't sign up to take it in the rear from EF. For the most part, I felt quite safe during our trip. Was told that in total I will lose the $749 each person as we also will lose the Global Travel Protection Plan amount as well. Whatever you need, well handle it. B)there are about 1,000 people in the building and I have yet to see anyone that wasn't white as the driven snow. Vouchers are not redeemable for their full cash equivalent. Five families who are very angry with EF Educational Tours have. For a quick overnight in Milan on our way to Florence, we stayed at and AS Hotel in Limbiate. Also, keep every email and receipt. If you want any other info or even wanted . Again, we found these rooms to be clean and pretty comfortable. If necessary, set a calendar reminder so that you dont forget. With the backing of a major credit card you can even dispute part or a percentage of the services provided.. I always like to start my reviews by reminding you that I was not compensated in any way to write this post. You're in!) On the second night we had a traditional Alsatian dish called Flammekueche, which was sort of like a pizza with a creamy sauce. Your email address will not be published. Before or at 110 days prior to the departure of the rescheduled tour: Travelers may cancel and elect to have their COVID-19 Future Travel Voucher reissued in the same amount of money that was applied to their rescheduled tour. Image courtesy: EF Go Ahead Tours Benefits of EF Go Ahead Tours. As for hotels, travelers know very little about where they are staying ahead of time. Im not sure what EF added to the experience to warrant that upcharge. Hi! If you think you might want a refund on a travel product at some point and lets face it, who doesnt? Despite these frustrations, the itinerary did take us to some fantastic places and we had some absolutely unforgettable experiences. Imagine being in London not able to tour anything because you don't have the proper tour bus that you were promised?? If you wanted a refund, there was a fee. EF, as a company, offers may types of tours ranging from group trips for adults to organized gap years for high school graduates. Transfer of COVID-19 Future Travel Voucher. What a waste of time and money. I work for a competitor of EF and have about a million reasons why groups that go with them get ripped off. Breakfast and dinner every day were included in what we paid for our tour. I will say that the class was a fun experience at a great location, and we all enjoyed the desserts we made together. In Italy, the dinners were quite good. Check with the hotel for your options. TSA Tours, of course. It took me to every floor and A) the offices are gorgeous! They are so many other excellent companies out there. Some of it was just bad luck however I feel like most of it was EF tours being lazy and not trying to help make the experience the best that it could have been. We did not have enough free time (which we were promised). But the worst experience in this hotel went to a dad on our trip, whos single room contained only a sofa. We also learned that our high school would not give any credit to students who participated in these trips, even though much was made of the educational credit during the pitch to get us to join the tour. Vol 1, #2. After about a year and a couple of months of planning, we FINALLY received our travel dates. If you do not, allow another business day for your funds to appear in your account. The country is bordered to the north by Myanmar and . My daughter and I have a lot of great memories from our trip, despite the difficulties. EF does indicate up front that hotels may have small rooms without air conditioning, television, or elevators, and that WiFi may not always be available. Finally, make sure youre dealing with the right company. EF was never concerned about her health or welfare and only accused her of being drunk so they could dodge any responsibility. Be aware of high-touch surfaces, such as handrails, arm rests, and security bins at the airport, and be sure to wash hands thoroughly after coming in contact with such surfaces, or before any meal. Before we left on our trip, we were told by our group leader that we shouldnt need more that $25 US dollars per person per day for lunches and snacks. About Ultimate Break tours Meals, transportation, Tour Directors, pace, customization, and who you'll be traveling with. But use a credit card, and you have the full force of federal law (the Fair Credit Billing Act) and your credit cards resolution department in your corner. ). Flexible, fee-free rebooking options Need to make new travel plans? Hence the lawsuit (in CA 2020, look it up). Wherever you are, were thereand we understand that, in todays ever-changing world, travelers are looking for more flexibility than ever before. Per the cancellation policy, there is a $95 non-refundable charge and a $300 cancellation fee. I was super excited to go experience 6 countries however from day one everything seemed to go wrong. On the rare occasion when this requirement is not fulfilled, participants are given one or more of the following options: 1. Why is Good UI/UX Design Imperative for Business Success? By and large, our students respected this request and did not take advantage of the lowered drinking age to go and party it up. We were late to our tours in London, Florence, and the Vatican. You can call EF Ultimate Break at 1-800-766-2645. Four boys were also booked in a room in London with only a king sized bed! During our time in Rome, lunch came with some free time to wander, so we were able to go out and select the restaurant of our choice. They canceled my flight. . | Kinda defeats the whole concept of insurance. Just keep your expectations realistic. I checked our beds for bedbugs and thankfully did not find any. Absolutely not. Worry-free guarantee; If you cancel the booking within 60 days from the reservation date, you are entitled to a full refund. Were always here to help. There is a $95 non-refundable deposit + $300 cancellation fee (totals to around $400). We learned that this hotel had once housed men studying to join a monastery, which explained the doritory feel of the place. I could honestly go on for 10 pages about the terrible food and the fact that you will only be given warm milk, cereal, coffee and last night's rolls for breakfast every day! Toll-free 1-877-974-7462 ext. I was told to call EF to see what my options are. The original discount amount will apply. labelled. how to get a full refund from ef tours; how to get a full refund from ef tours. A COVID-19 Future Travel Voucher cannot be divided into multiple accounts, unless the traveler applies the voucher to a future tour and the voucher amount is higher than the price of the new tour. While these options are available, the bread and butter of the company is the basic high school student tour which is what we took. Of course we were served a lot of pasta, but we also had braised beef in tomato sauce, gnocchi, and pizza. WBTV contacted EF Tours to find out why, in the middle of a global pandemic, they are refusing to give a full $3,300 refund. EF has staff on the ground, 365 days a year, in over 50 countries to assist you in times of need. Interested students and parents are invited to attend informational meetings either in person or virtually where the group leader/teacher goes over the itinerary and any questions potential participants may have. What kind of money the travel company wants to send you, for starters. In Rome, it was a tiramisu cooking class. With patience and persistence, you should eventually be able to get a full refund from EF Tours. Seems a little steep for cancelling a trip that is still almost 2 years away. She usually did a count to make sure everyone was there when we were ready to leave, but she did leave people behind at least twice during our trip and have to go back and get them. If not for her, 30 of your kids would be sleeping in the airport for two nights in a row since their new flight to London has a huge 13 hour layover. The school uses them for all there spring break trips and this is very disappointing that they are doing this to us. Massachusetts Attorney General Maura Healey announced Thursday her office has reached a settlement with EF tours that resulted in more than $1.4 million in additional refunds for nearly 4,200. Do you have knowledge or insights to share? 29 Jun, 2022 . EF books all travelers in economy class seats for all transportation methods. Overall, breakfasts were adequate throughout the trip. We had ample notice and knew what to expect. how to get a full refund from ef tours. Seriously, that was suppose to be the best part?!?!?! So, even the itinerary is a lie! So Hignite and other parents contacted EF Tours, to learn they could get only vouchers, or pay a penalty to cancel. While I could not find information about individual class pricing, I highly doubt that EF paid that much per person for us to spend an hour making tiramisu. Here's my EFTours experience: 1.I have been on 3 EFTours and have another planned for next summer. I had some incredible experiences in some amazing locations with my only daughter, and I wouldnt trade that for the world. It was quite nice not to have to worry about any of that.
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