The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Research owner contact information as needed. } The information is transmitted to the Toll Operators Back Office or processing center. Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. Referrals increase your chances of interviewing at Harris County by 2x. - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. We will resume normal operations Tuesday, December 27. Toll Sticker (sometimes called a transponder, toll tag or RFID tag), Instructions for how to place your sticker on the vehicles windshield, Instructions for registering your account and license plate, The phone number registered to the account. HCTRA Harris County Toll Road Authority color: #376d7d; background-color: #376d7d; Very caring. 3rd Shift 11pm-7am Non-Bilingual or Bilingual. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. } Social . window.location = location.href.replace(/^http:/, 'https:'); For example, if a User wants to reload $20, the User will be charged $22. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. 9 followers 9 connections. Were proud to be a part of the following organizations: There are currently no related jobs. BancPass does not require a minimum balance be maintained. } Use of Browser Cookies: Functions on this site such as Search, Login, Registration Forms depend on the use of "Necessary Cookies". . HCTRA - Violation Collections Department/Collections. As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. If you continue, you agree with our policy statement. The person in this role uses standard office equipment such as computers, printers, scanners/copiers, and phones. Tarsha Robertson-Joseph - Lead Customer Service Representative - Harris HCTRA Harris County Toll Road Authority Monday - Friday 7:30am - 5:30pm Saturday 8:00am - 4:30pm. You can unsubscribe from these emails at any time. The new system keeps penalties capped, and only assess late fees monthly, not for each transaction. Call Center HCTRA Jobs in Bellaire TX Job Recruiters Notify BancPass immediately by texting the word STOLEN to 866-978-5061. Your account will be fully closed 120 days after cancellation in order to allow all tolls that were incurred prior to the account cancelling, to post. 1485. The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. Will I still have to pay for pending toll charges? hctra login - nppez.bluejeanblues.net How can I pay my Harris County Toll Road Authority bill? Provide an atmosphere and environment conducive to the intellectual, physical, social, and emotional development of students. Login to your EZ TAG account. Take your RELOAD CARD, which you received in your Starter Kit, to any participating retailerProvide the cashier with your RELOAD CARD and let them know how much you would like to fund your account. .hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { We continuously work to inform Toll Operators of our Users frustration and also work to message our Users when we are alerted of a Toll Operator system issue. BancPass users will be charged the electronic toll tag discounted rate. Join to view profile Harris County Toll Road Authority . As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to manage your EZ TAG account . Business operations will resume Tuesday, January 19. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Everyone is always so nice and helpful when dealing with the staff at Resource. Get started today. Click the link in the email we sent to to verify your email address and activate your job alert. If you get a violation or pay-by-mail notice believe it to be an error, send an image of the notice tosupport@BancPass.com. I try to cancel by Phone but i cant make it High School diploma or equivalent required. Dont have an EZ TAGaccount? If you have received an invoice and you feel it is in error, take a picture of the invoice or scan it and send to support@bancpass.com. For questions about the Grand Parkway, . Overnight closure of the northbound mainlanes from the SH-225 exit ramp to the SH-225 entrance ramp on the East Sam Houston Tollway April 24 at 10 p.m. April 25 at 6 a.m. https://gismaps.hctra.org/LCT/Account/Login.aspx?ReturnUrl=/LCT/. HCTRA cares about your comments & concerns. The Harris County Toll Road Authority (HCTRA) is continuing to adjust daily operations to protect the safety of customers and employees, and help reduce the spread of COVID-19 (Coronavirus). 281-875-3279. Please allow 24 hours for a customer service agent to respond to emails. Please include a clear image of the invoice details including the invoice number, vehicle details, and transaction details. You can email support@bancpass.com or call Customer Service 866-978-5061 Monday - Friday during normal business hours. TheHCTRA.orgwebsite has been translated for your convenience using translation software powered by Google Translate. You can try any of the methods below to contact EZ TAG. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to . background-color: #376d7d; HCTRA Harris County Toll Road Authority Learn about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time. Login to save this search and get notified of similar positions. HCTRA Harris County Toll Road Authority | Downtown Houston5-day work weekdays including Saturday or 8-hour shifts starting between 7:30 a.m. and 9:45 a.m.If you enjoy assisting others, you will enjoy this inbound VEC Vehicle Collections Call Center Representative position for Harris County Toll Road Authority. No endorsement has been given nor is implied. HCTRA reserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. background: #376d7d; More Harris County Toll Road Authority FAQs. CSC Phone, Email, Address, Customer Service Contacts | ComplaintsBoard Customer Service Hours Mon - Friday 7:30 AM - 5:30 PM. Excellent interpersonal communication skills and ability to communicate and work in a collaborative group. Since 1989, we have been bringing employers and job seekers together in various industries and positions throughout Texas. 55 reviews from Harris County Toll Road Authority employees about working as a Customer Service Representative at Harris County Toll Road Authority. HCTRA - Violation Collections Department/Collections You Will Find Thewww hctra org loginTop Links Here. View News Archive. background-color: #376d7d; The best way to manage your account is by downloading the app. 1 follower 1 connection. + EZ TAG phone number . Reach out to the HCTRA team using the information below. To reload the account, a User can simply take the Reload card to any participating retailer and reload using cash or debit. Learn about doxo and how we protect users' payments. Pulling issues faced by users like you is a good way to draw attention of EZ TAG to your problem using the strength of crowds. HCTRA Harris County Toll Road Authority . Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. HCTRA Harris County Toll Road Authority You may change your phone number using the BancPass phone-app, or by calling: 866-978-5061. You Have To Click On The Link And Login Into The Account Using The Correct Login Details. If you fail to register your License Plate you may receive toll invoices or violations for your vehicle. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Track correspondence sent, received, or requiring further action in case management system. Unpaid tolls may result in additional fees and penalties, including issuance . Purchasing and activating the BancPass Toll Sticker does not relieve you of your violations or pay-by-mail bills. Listed below are our top recommendations on how to get in contact with EZ TAG. Sep 2015 - Dec 20172 years 4 months. They understand our culture and the positions we have open and provide candidates the fit it well. Elite 2023. Manage your account with automatic text reminders and the BancPass mobile app. Log in to manage your EZ TAG account. When a Users balance gets low (around $5), BancPass automatically sends a text message to the mobile phone number on file to alert the User of a low balance. HCTRA Harris County Toll Road Authority Text message rates may apply. Sign up First time to login? It is now July 21, and still no transponders. I have a disabled vet plate or other plate that allows for free tolls? 281-875-EASY (3279) You may visit their website or send an . I can't find my paper bill. } Harris County Toll Road Authority Employee Reviews for Customer Service It is important to address a notice that has been sent in error as soon as possible before it ages and escalates to collections. Toll amount owed is typically available within 7-10 business days of your trip. For EZ TAG account holders, They are always available to assist and have a conversation. Ability to use sound judgment, coming to logical conclusions. I ve recommended Resource Staffing to others numerous times, and they were hired and remain working to this day. Where can I get my cash reloadable BancPass Toll Sticker? Mobile:832.725.5443 Also, some trainers are not the most helpful, some can be rude and you cannot be a minute . to start. . queue.script("/js/bootstrap.min.js").wait() doxo is not an affiliate of Harris County Toll Road Authority. How is Harris County Toll Road Authority rated? To sign in, you'll first need to update your log-in credentials. Voice messages left after hours will be returned the following day. My work experience there also included various customer service functions, such as resolving customers' interoperability issues with NTTA and TxTag, renewing tags, and adding vehciles and license . Ripoff Report Needs Your Help! I received a letter from the Harris County Toll Road Authority that I owed a toll for blowing through their toll station in Houston. English Spanish (Espaol) Vietnamese (Ting Vit) Chinese () Filipino (Pilipino) French (Franais) Arabic (). And Use The Features That www hctra org login Offers On Their Portal. Experience in a law office, collections environment, or tax office preferred. Harris County Toll Road Authority United States employs 171 employees. Bilingual Customer Service Representative at Harris County Toll Road Authority Houston, Texas, United States. Suggestions may be selected), To be informed of or opt-out of these cookies, please see our, Customer Service/HelpDesk Jobs by Country. doxo is not an affiliate of Harris County Toll Road Authority. Sugar Land, TX 77479. They found me something that really suited my personality and the type of work I like and they found it fast! How do I contact customer service? Other payments may have a fee, which will be clearly displayed before checkout. You are about to be logged out due to inactivity. Copyright 2023 College Recruiter, Inc. | Privacy Policy | Terms of Use, This is an invitation from Resource Staffing to take the HCTRA E-Skills Assessments by clicking on the following link: https://es.eskill.com/es/quiz?testId=fa6db38336b6cb07, The assessment will begin only after you've logged in and read the instructions, Before you begin the assessment, please verify your settings by clicking on the "Check Your System Settings" button on the assessment Login page. DONATE NOW! Harris County Toll Road Authority has 1.5 stars. The cashier should scan your reload card (not swipe) and you can reload your account with cash or go online to https://www.bancpass.com/reload/ to use a credit or debit card. Please check with other tolling agencies directly for questions about their policies and programs. Reported Issues: 4 Comments. Reveal contacts of top Harris County Toll Road Authority managers and employees. I ve worked as a model home attendant 17 years and have always received positive results from the staff I ve worked with. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Start-up and Commissioning Director - Water and Wastewater, RPA & UIpath Project Manager - Immediate Joiner, Per Diem Sterile Processing Technician Some Weekends Required - Einstein Montgomery New Rate, starpower Associate Director, Influencer and Entertainment Marketing, Executive Assistant - Kiewit Nuclear Solutions, See who Harris County has hired for this role. Please click on the link to begin. Posted: 02/16/2023 Industry: Customer Care Job Number: CP4743741216 Pay Rate: 15.75. HCTRA Harris County Toll Road Authority Harris County Toll Road Authority Salaries - CareerBliss No you cant registration is done at the tax office in Harris county you can register pick up your toll tag at the toll authority office or handle other matters regarding the toll system, 1855 S Sam Houston Tollway Houston, TX 77060. Your job seeking activity is only visible to you. Processing toll violation payments and assisting callers with their EZ TAG account, Must have a clean criminal background check, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, or Chinese, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, or Chinese, Computer callers and strong typing skills31WPM, Proficient and detail-orientedwithsuperior communication skills, Pass a drug screen and criminal background check, Satisfaction assisting Harris County toll road customers. Ripoff Report | Hctra Review - Nationwide - Harris county toll road In addition to this page, follow us on Twitter to get the latest news and updates! TX } Zero stress. preview. var queue = $LAB If you fail to register your license plate you will be responsible for all violation charges and additional fees as assessed by the toll agency. This page includes FAQs related to the BancPass Toll Sticker and also information specific to your local Toll Operator such as new road openings, electronic conversions, system issues, and any other information our Users need to know! No endorsement has been given nor is implied. With the BancPass Toll Sticker you pay the lowest toll fee on the road. The BancPass Starter Kit includes the following: When a User drives the road, the RFID chip in the toll tag is detected and read. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Friday, December 31, 2021 for New Year's Eve. https://sprod-m.hctra.org/TollRates?tollRoad=Ft. John Barrera - Bilingual Customer Service Representative - Harris Shifts: (Full-time) Hours: Monday-Friday eight (8) hour shift (between 7:00 am-6:00 pm) and Saturday 8:00 am-4:00 pm + additional weekday off, Sunday off-5-day work week Contract no end date If you enjoy assisting others, you will enjoy being a Call Center Representative for the . Harris County hiring Customer Service Representative - Compliance HARRIS COUNTY TOLL ROAD AUTHORITY - 21 Reviews - Yelp Phone Numbers. this toll road is operated by different agencies. Managing your EZ TAG account just got easier. Must be able to adapt to dynamic, quickly changing telecommunications environment. 77401 Resource Staffing s team has not let me down once with our staffing needs. For questions regarding METRO HOT Lane toll charges, contact HCTRA Customer Service at 281-875-3279. Available Seven Days a Week . What If deactivate my BancPass Toll Sticker? https://sprod-m.hctra.org/FAQs/What_is_a_Toll_Violation#! Monthly statements allow you to view your account activity. Please sign up for, https://cdn.haleymarketing.com/templates/62660/logos/logo.png. As Texas slashes tollway fines, Houston drivers are faced with - Chron #jb-user-account-nav>li.active>a { Login. .hmg-jb .apply-progress-bar li.active > a:before { Accountable for call quality, attendance, and adherence to work schedule results. .hmg-jb-panel-body { You will be responsible for charges incurred up to the time that BancPass is notified. } US. Please allow 24 hours for a customer service agent to respond to emails. Job Description & How to Apply Below. FAQ | BancPass Cash Reloadable Toll Sticker This is not an error with the BancPass system. Forgot Username | Career Pages Login - Harris County Toll Road Authority Proficiency with technology and tools such as Windows 10, Microsoft Word, Excel, Outlook, Adobe Acrobat Software, PowerPoint. Stuart Pe-Win - Chairman - Haddington Central Tenants and - LinkedIn To support the ongoing work of this site, we display non-personalized Google ads in EEA countries which are targeted using contextual information only on the page. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone. Free customer service/helpdesk job search site: HCTRA Assistant Dispatcher 1st and 3rd Shift job in Houston Texas, USA. The BancPass phone app allows users to register new tags, view all toll charges, & check account balances. Be safe from hackers and unwanted bills. In recognition of Independence Day, HCTRA customer service call center and administrative offices will be closed Friday, July 3. Business operations will resume Monday, July 6. This is largely a sedentary role that requires standing or sitting for prolonged periods, exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body, repetitive motions requiring dexterity such as keyboarding that may include the wrists, hands, and/or fingers, communicating with others to exchange concepts and information, problem-solving, decision-making, organization, the ability to read/write, and the ability to manage workplace stressors such as adversarial interactions. The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. Pay yourHarris County Toll Road Authoritybill online with doxo, Pay with a credit card, debit card, or direct from your bankaccount. .hmg-jb a:hover, .hmg-jb a:focus { .hmg-jb-alert-info .hmg-jb-alert-link, .hmg-jb-alert-success .hmg-jb-alert-link { Last Modified May 6, 2020. College Recruiter believes every student and recent grad deserves a great career. I recommended Resource Staffing to someone just last week and I m sure I will continue to do so. 6538 South Frwy. Harris County Toll Road Authority employees earn $28,000 annually on average, or $13 per hour. Corporate Headquarters Brittani Nelson - IT Systems Specialist II - Harris County Toll Road As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. 2277 Plaza Drive, Suite 600 . HCTRA Assistant Dispatcher 1st and 3rd Shift How is the BancPass Toll Sticker program different from other toll tag programs?? ENGLISH. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Monday, January 18, in recognition of Martin Luther King Jr. Day. Unfortunately, you can only buy them at state stores or order them online. Roadside Assistance. Get email updates for new Customer Service Representative jobs in Houston, TX. This is not just an issue for BancPass customers but all customers who drive the particular roads that are delayed. | Dairy Ashford 1 shift and 3rd shifts are available. Mar 01 2023. Does doxo process payments for all Harris County Toll Road Authority services? Ripoff Report on: Hctra - Harris county toll road authority abusive charges uethical business tactics poor customer service unfairness bully houston texas. Developer: Harris County Toll Road Authority . Beginning March 14, the Harris County Toll Road Authority (HCTRA) will have updated Customer Service call center hours to better serve our customers. Simply call the customer service department at 866-978-5061. If You Have Issues With Login And Other Do Let Us Know In The Comment Section.
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