You'll get an email once we receive your returned item. This cancellation period starts from the day you have received all of the items in your order. You'll get an email once we receive your returned item. You've got 28 days to send something back to us from the day you receive it. here its as easy as 4. It takes up to 24 hours from your refund being processed by us for your invoice to be updated well send you an email as soon as your refund has been processed. Unfortunately we cannot accept returns after this time. Your refund will be processed once we've received your unwanted items. 4. Please turn it on so that you experience this sites full capabilities. Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. Log onto your Portal here . Hear about exclusive offers, get early access to collabs & quicker checkout. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. It can usually take up to 7 working days (excluding weekends and bank holidays) from the date of your return for your parcel to be delivered back to our warehouse and processed. Pierced jewellery cannot be returned for health and hygiene reasons, unless in a sealed and unopened packet. (These need to be unworn/unwashed/unused and with original tags) If you're cancelling your contract with us but have already received your order, you'll need to return the item (s) to us, see how to do this below. weareMAN. All rights reserved. We're sorry to hear that you've received an incorrect or faulty item. By enabling them, you are agreeing to our. All rights reserved. By enabling them, you are agreeing to our. You will need your order number and email/last 4 digits of your phone number. You can unsubscribe at any point. Shorts, Well make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. By enabling them, you are agreeing to our. The funds should appear on your bank statement within 3-5 working days (how long A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. Login to Boohoo's returns portal. Items must be unworn, unwashed and unused with the original labels still attached. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. 3 Select your preferred return option Print returns label at home. parcel to be delivered back to our warehouse and processed. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! Underwear and swimwear can only be returned if the hygiene seal has not been removed. 2. | Read 2,121-2,140 Reviews out of 5,495 *Extra 10% discount sent via email to new subscribers only. If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. 3. The funds should appear on your bank statement within 3-5 working days (how long depends on your card issuer). Hoodies, Items must be unworn and unwashed with the original labels attached. Returns are FREE for premier customers. Your refund will be processed once we've received your unwanted items. Refunds will not be given if they do not comply with our returns policy. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. You can return your item to us for a refund, and then place a new order to get the item of your choice. All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. With just one click you can reduce the energy used by this website. Confirmation; Please complete the required fields to help us retrieve your order details . For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. To experience the full world of Boohoo, please enable these or check whether another program is You dont need to remember to keep your proof of postage its all digital! Please use the address label or QR code provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. With just one click you can reduce the energy used by this website. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. If you've returned items from an order paid for with Klarna, and you're near the end of your invoice period, we'd recommend extending the deadline to avoid payment charges, this can be done by contacting Klarna or via the Klarna app. FYI Kindly note that it can take 3-5 working days for the payment to show on your account (depending on your card issuer) after the refund has been processed. With loads of styles landing each week and regular trend updates you can be sure to get the latest. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. 3 Select your preferred return option Print returns label at home or in store options. Unfortunately we don't offer an exchange facility. Youll need to write to us with notice of your cancellation just fill out Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. Your return arrives back at boohooMAN! Simply return your item(s) and reorder for a replacement. boohooMAN US returns are FAST, TRACKABLE & COST EFFECTIVE using the returns portal, For International returnsyou willneed to pay for your return, you can find out the postageprice in the portal oryou willbe asked to download a returns label and pay for postage atyour local post office. Please use a trackable service and keep your proof of postage receiptuntil after your refund is processed.. Location. Please note, we cannot offer refunds on pierced jewellery, cosmetics & fashion masks or on swimwear if the hygiene seal is not in place or has been broken. If you decide to keep one of the items, you need to pay for delivery. We don't refund delivery charge for those countries listed outside of the EEA. For all other International customers, please return unsuitable items within 30 days of receiving your item(s). Your refund will be processed once we've received your unwanted items. Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. I can't see the refund on my bank statement. 1, 2, 3! 90z Revival, Great, happy shopping! Shorts. boohooMAN Reviews | Read Customer Service Reviews of www.boohooman.com Events & Entertainment boohooMAN boohooMAN Reviews 7,362 Average 3.3 VERIFIED COMPANY www.boohooman.com Visit this website Write a review 3.3 7,362 total Filter Sort: Most relevant Jerome Benton 1 review US 13 hours ago Love my Split Hem Joggers Tell us what you are returning and why :). Keep an eye on your . For International returns you will need to pay for your return, you will need to generate your returns label via the portal. Our team will make sure all is in order and authorise your refund - this could take us up to 3 days once it arrives back in our warehouse. If you have a Boohoo Premier subscription you can return items to us free of charge. A typical refund will take up to 14 days + your banks handling time. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. Print off your returns label and attached it to your parcel. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. returning. Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. On receiving your return the next step is for us to check the item(s). We will send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. blocking them. 3. You will need your order number and email/last 4 digits of your phone number. *Extra 10% discount sent via email to new subscribers only. All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. Returns are FREE for premier customers. Your refund is on its way. Post if off! With Klarna, Clearpay, Laybuy & Zip! You don't need to remember to keep your proof of postage - it's all digital! If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. You will need your order number and email/last 4 digits of your phone number. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. This does not affect your statutory rights. Don't worry, if this does happen we will contact you first. You dont need to remember to keep your proof of postage its all digital! Pierced jewellery cannot be returned for health and hygiene reasons, unless in a sealed and unopened packet. 2. Using your own method of return may cause delays in your refund and you may be liable for import VAT and a custom duty charge, if returning internationally. Orders placed between 16th Nov 22 and 15th Dec 22 are eligible for an extended return period of 45 days. Hoodies. Tell us what you are returning and why. If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. See our, On dirait bien que vous nous rendez visite sur. Your browser's Javascript functionality is turned off. We would like to show you a description here but the site won't allow us. 2. The funds should appear on your bank statement within 3-5 working days (how long depends on your card issuer). It takes up to 24 hours from your return being processed by us for your invoice to be updated. No packaging, no problem! All rights reserved. 90z Revival, If your items dont make it back to us, youll need to open a dispute with the carrier. 1. A typical refund will take up to 14 days + your banks handling time. Returns FAQs Returns Policy | Returns Portal - boohooMAN; 2. uk & international returns - boohooMAN; 3. Please note, for USA customers, there will be a charge for returning the item to us of $6 (as may be updated or removed by us from time to time). Login to our returns portal. Just pop your items in something non see-through, sealable & waterproof. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. Please turn it on so that you experience this sites full capabilities. Returns via the portal are fully tracked. Please wait 14 days before contacting us about your refund if you havent heard from us yet. Weve gone paperless! To help us get this fixed for you ASAP, when you first contact us please include the following information; (The product name and code can be found on your order confirmation email). As per our policy, returns are chargeable therefore the outstanding 1.99 charge on your BNPL invoice would need to be covered by you. Your browser's Javascript functionality is turned off. Heasandford Industrial Estate By subscribing, you agree to receive marketing communications from boohoo by email. Please wait 14 days before contacting us about your refund if you havent heard from us yet. Copyright 2022 boohoo.com. FAST, TRACKABLE & COST EFFECTIVE using the returns portal You've got 28 days to send something back to us from the day you receive it. I have already returned some items from my order and paid 1.99, why are you charging me again? You don't need to remember to keep your proof of postage - it's all digital! Once you have processed your return in the portal you're ready to post it off! Login to our returns portal You will need your order number and email/last 4 digits of your phone number. Click here to start a return. You will need your order number and email/last 4 digits of your phone number. Returns via the portal are fully tracked. boohooMAN is a global online fashion retailer offering thousands of menswear styles so you can stay ahead of the trends. You'll get an email once we receive your returned item. We've gone paperless! Click here to generate and print off your returns label and to find your nearest store. We have printer-less options too if you dont have a printer! Returns are FREE for premier customers. 2. Ive paid with Zippay How do returns & refunds work? Well make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our Post if off! https://www.boohooman.com/ie/customer-service#folder-cs-folder-contact You are of course welcome to return any unwated items back to us for a refund, you can log and arrange this on our return portal here: https://boohooman.returns.international/ Have a great day and take care, Fiona Burnley You must obtain proof of postage just in case your order is lost on its way back to boohooMAN. We don't refund delivery charge for those countries listed outside of the EEA. One of our customer service agents will be more than happy to look into this for you. We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. There will be a charge for returning the item to us at a fixed amount of 1.99 which will be deducted from the amount to be refunded to you. If youre a customer in the EEA, you get 14 days to cancel your contract with us. Keep an eye on your return tracking. Underwear and swimwear can only be returned if the hygiene seal has not been removed. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. With loads of styles landing each week and regular trend updates you can be sure to get the latest. If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace Please note that where a product is purchased at a boohooMAN pop-up store or event, boohooMAN will only accept returns and refund payment where the product is faulty. Select your preferred return option (Print returns label at home or in store options). If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. 5. Whether you're on website or app, just flip the switch! If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. A returns charge of 2.50 per parcel will be deducted from your refund amount. 2. Please note: In the event of a discrepancy between the value of the returns entered in the portal and the actual items recieved we reserve the right to recover any shortfall from you. blocking them. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! For International returns you will need to pay for your return, you will need to generate your returns label via the portal. Shorts, You may have received your refund as a voucher if your items were returned to us after the returns policy timeframe. You've got 28 days to send something back to us from the day you receive it. Items must be unworn, unwashed and unused with the original labels still attached. We have printer-less options too if you dont have a printer! Please note, that returns will be made at your own cost. Please return your item(s) to us after finding the fault, and remember to get in touch before weareMAN. This does not affect your statutory rights. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. We dont offer exchanges right now. FYI If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information. One of our customer service agents will be more than happy to look into this for you. Collect your order from nearly 1,200 InPost lockers nationwide for 3.99. Simply return your item(s) and reorder for a replacement. The value of any items returned will be deducted from your final payment first, you can find out more and see an example of how this works by clicking here. Items must be returned within 28 days of receipt. You can unsubscribe at any point. Product name and codes of the items you returned. All rights reserved. Unfortunately we don't offer an exchange facility. blocking them. Returns FAQs This cancellation period starts from the day after you receive your order. Please note, for USA customers, there will be a charge for returning the item to us of $6 (as may be updated or removed by us from time to time). item of your order). Your return arrives back at boohoo! 1. 6,240 people have already reviewed boohooMAN. boohoo aren't able to extend your invoice. So that we can get this fixed for you please head over to our Contact Us section. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. Once our checks are complete well refund your credit/debit card. If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. Email Address The email address used to place your order. For all other International customers, please return unsuitable items within 14 days of the date you receive the parcel. Hoodies, US returns are simple and low cost. Post if off! Select your preferred return option (Print returns label at home or in store options). Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. You'll then receive a full refund minus the cost of 1.99 for returning the item. We dont offer exchanges right now. 90z Revival, You will need your order number and email/last 4 digits of your phone number. All InPost Lockers are in well lit, safe and secure areas with ample parking. By subscribing, you agree to receive marketing communications from boohoo by email. You've got 28 days to send something back to us from the day you receive it. Repack your items. 4. If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. You don't need to remember to keep your proof of postage - it's all digital! You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. You've got 28 days to send something back to us from the day you receive it. You've got 28 days to send something back to us from the day you receive it. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. Follow the steps below: 1. We've gone paperless! Follow the steps below: 1. Keep your certificate of postage safe as you will need this as your proof of return. You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. From the Orders Details menu, select Returning an Order. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. So that we can get this fixed for you please head over to our Contact Us section. By subscribing, you agree to receive marketing communications from boohoo by email. It takes up to 24 hours from your return being processed by us for your invoice to be updated.
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