On April 2, 21 my EDD debit card was denied when trying to buy groceries. This field is for validation purposes and should be left unchanged. I called b of a and they had hung up on me or gave me the run around. Im still trying to recover the $400 taken from my edd bofa account. No one on the EDD side knows what they are doing. On May 19, U.S. District Court Judge Vincent Chhabria hit Bank of America with an injunction in the class action lawsuit. Top Class Actions is a legal news source By Jonathan Stempel. After reading these comments from other people that went through it banking. One of the people forgot to mute her phone while I was talking and she was in a drive through at jack n the box. Espaol; International News. What a joke every rep told me something different. I have been a customer of Bank of America for most of my life and I have never had such poor customer service. Same happened yesterday they got me for$1600.00i. The Oakland resident noticed unauthorized charges on his account in December and called Bank of Americas customer service to report the fraudulent charges, according to the complaint. after 2 days of sitting in the bank parking lot being verified by a teller to every person I was transferred to I finally got everything figured out and they told me I have to wait 45 days for them to figure out if theyre going to give me back the money that they took and gave to someone else. i hate B of A. There was also a lockdown of accounts due to fraud. So, now Im questioning how BOA is handling our sensitivity information! Please enter valid email address to continue. Californias Economic Development Department (EDD) has chosen to have its unemployment benefits distributed in the form of a prepaid debit card, issued by Bank of America, NA. Bad enough u have to worry about exposure and not infecting my disabled husband, now Ive got this!! It put me in a huge bind. Luckily I have been working since November, but I have to pay taxes on that missing $700! The most frustrating thing is they dont have any answers. add me to plz i cant even get a replacement card from them cause my strip wont swipe due to damage so im stuck with useing online trasnactions and haveing to repay friends just to get cash back. On 3/27/21 $1,003.00 was withdrawn from a Wells Fargo ATM in the city I live in & on 3/28/21 $253.00 was withdrawn from a Wells Fargo ATM in the city I live in. Earlier this year, people affected by these issues filed a class-action lawsuit against Bank of America, alleging that the organization did not take sufficient measures to protect consumers. We reported it immediately. Thank you I live here in Nevada Las Vegas and I had the same thing done to me on Tuesday April 27th somebody drained all my unemployment benefits out of my account for $463 and now I filed an FBI report or the ic3 report police report and that was my rent help me. I nearly lost my home! There are countless people who have been scammed not just by fraudsters but also by the bank! Got scammed for 980 $ reported to b of a . It was too much for me. The class for this action is all persons who got, or are entitled to get, EDD benefits via a Bank of America EDD account or debit card, who have suffered or are threatened with a legal injury caused by Bank of America, as described in this complaint, between January 1, 2020 and the present. It just got reopened and there is no expected date on when the investigation will be finalized. Who is responsible for making sure our money is safe while in Bank of Americas care? Yes Im one of the ones thats account got frozen.Ive been waiting since October 2020 for this claim to be completed. Same frustration here on Tuesday April 2 went to buy some groceries and card was declined. Click Change Settings if you want to tailor the use of your cookies. Theres NO WAY! All they said is they will be conducting an investigation. It started on November 12th. They buy the magnetic card copier off of Amazon it even comes with like 20 blank plastic cards with blank writable magnetic strips on them ! Someone just $700 out of my account 7-19-2021 so I called bank of America they told me transaction was width draw from ATM in Buena park, California same day the fund posted. A month later and nothing is resolved. Now Im left with no money and hoops to jump through. This happened to me today. I would like to be part of this class action. I called Bank of America and they told me that they close my account and they couldnt tell me specifically why. You can change these settings at any time. Because magnetic-stripe cards use the same transaction data each time a card is used, the cards are extremely easy for thieves to duplicate, the suit explains. sounds sweet but today is May 4th and the money still hasnt been placed in my account. When I spoke to the B of A agent she said $780..00 had been withdrawn from my account with a card and pin early in the morning. Another proposed class action has been filed against Bank of America over its alleged failure to protect the security of debit cards issued to California unemployment benefits recipients. Although the defendants advertise that Zelle, the countrys most widely used peer-to-peer money transfer service, allows for money sent to a consumers bank account to be available typically within minutes, the service has nevertheless been the subject of widespread consumer complaints from Bank of America customers who have claimed funds transfers were unexpectedly reversed in late January 2023, the complaint states. With and at Bank of America. I spoke with a man from the fraud department who verified my identity and purchases and he said that he had the input a couple of things to make the card work again and that he was sure that the car would work now. We assist individuals with consumer-related issues; we cannot assist on cases between businesses, or cases involving family law, criminal matters, landlord/tenant disputes, labor issues, or medical issues. Then freezes again after trying to buy items somewhere else then when I call to have them unfreeze my card they said it was and it didnt work . I reapplied for Unemplyment after my first claim ended. A closer look at the letter indicated that they accused ME of being fraudulent with the claim!! Lawernce claims that the bank made it nearly impossible for those in need of benefits to receive their much-needed aid.. I then emailed my senator Scott Wilks and his assistant had me sign a authorization so she could look into the matter. In the economic devastation of the Covid-19 pandemic, millions of people are relying on unemployment and similar government benefits to provide money for basic living expenses. Ive spoken to countless agents on both sides and nothing has been remedied. "So what EDD is doing is that instead of waiting to pay benefits while they look into a continued eligibility issue, they . I told her you didnt ask for a police report two months ago when I called. She volunteered to go with me to the ATM on site informed her that the same issue happened with everybody else I talk to these all said that the card works and it doesnt. "Like everyone else, I was on the phone on hold two-to three hours, click, call again," said EDD fraud victim Maria Ramirez. "All my money's gone. I was fraded $1,003 dollars from my EDD account at Bank of America as well as 3.5 miilion other people. Bank of America and EDD say they are working to solve what they admit is at least a $2 billion dollar fraud problem involving the debit cards. Class Action Lawsuit Against Bank of America EDD; Bank of America - M & B Law Firm - Debt Collection; "Bank of America should have known this was coming, they did not provide basic security measures. My mother had an issue with her checks they were never delivered it had been over a month she worried they had been delivered already and someone must have gotten a hold of them. I couldnt get to my money to pay bills or buy food or anything. I thought the issue was solved a few days later I received another email from boa on 4/2 that my profile had been updated. Its a never ending circle that keeps me locked out of my account and money. Went and sat in the truck and started to breathe trying to calm myself down cuz I was so piss. 420.00 was taken from my account in January almost 5 months something needs to be done b of a is steeling money from how many people. I also have an EDD account, and I have been waiting for Bank of America to refund/credit money back to my EDD account. I have no confidence they will return my money and it happened at my branch B of A bank a mile away. *Seven months have passed and Yick says her account still hasn't been credited, but she's not feeling helpless anymore. He says he needs that money returned for another surgery. I am losing everything I worked for and BOA has no compassionate for Americans out here relying on what little DOL is hanging over our heads. The settlement came under fire from some Bank of American customers who were unhappy with the high Previous Post Take a look at more stories and videos by Michael Finney and 7 On Your Side. We are going through this now. I had 300.00 taken out of my account then they froze my account. I keep being told that it should be there any daY just bee PATIENT THAT IT SHOULD BE THERE ANY DAY THATS BEEN SINCE FEBRUARY NOTHING YET. I decided to log into my Bank of America app and try to transfer $170 from Bank of America to my zelle account and for about 5 minutes the money was deducted out of my balance approved upon review of course and then my balance went back to the same as it was before I started the zelle transfer. I filed a frad claim last year and still have not received my money back. People like me are relying on this money to get things taken care of, and for a bank being of the people it certainly doesnt feel that way. Two months go by and NOTHING! But they closed the claim before they ever received the ID picture. "I want Bank of America to be held accountable. The complaint rounds out with the contention that any arbitration clause or class action waiver signed by affected Bank of America Zelle customers is void and unenforceable given that these consumers were fraudulently induced into banking [with Zelle] upon the belief that their money would be transferred properly and available to them when they needed it. It is true! Its been a week and I havent got the new card. The reps were always clueless to why this was happening and called it hold harmless. Another consumer who says her unemployment benefits were hacked has filed a class action lawsuit against Bank of America. I asked the BOA Fraud Dept how this happened so I could avoid a repeat occurrence, but got no answer. message written in snow spotted in Crestline, Big Bear begins running out food and fuel as ski resorts remain open, Highways into the San Bernardino Mountains are closed to drivers. They said I changed a preference on my EDD account which led them to close out my claim. Contacted Assemblyman and they told me that it will take at least 6-8 weeks for EDD to correct. Please help me to add my name to class act law suit along more non fraudulent claimants. I reported it to boa. Same here! But no clue if BofA will help me. The 18-page lawsuit against Early Warning Services and Bank of America says the institutions negligence and other violations of law have caused Zelle users financial hardship, bounced checks and charges assessed as a result, and emotional and mental distress.. The agents literally have been rude and downright mean. So I went to the app and it shows BOA FOR -340. I frozen out of my unemployment benefits. I have an Acct on here! It was like Jeckl and Hyde. It wasnt sent to my bank, and there was never a deposit to the debit card. That was 3 months ago and still have not heard anything! TELL EVERYONE YOU KNOW DO NOT SLIDE CARDS WITHOUT INSPECTING ITS SURROUNDINGS a camera in a liquor store can pick up your pin entered and or a false front is inserted over reader copies your strip, #2 Today I called again and finally spoke to a supervisor only to have her listen to my complain for about a minute only to find out that she put herself on mute. Class action lawsuits are brought by a large group with a common claim against a wrongdoer whether an individual or company. Over $3000 has been taken. They activated the new card but didnt reopen the claim. Seems alot like an inside job on the banks end. This is not true, because in most cases, the bank only needs to prove that you are eligible for a loan workout. I deserve unemployment and sadly my what little it is, I need it and if your gonna be the middle man(BOA), Id suggest get it together and be accountable for your actions. Please add me . I pointed out that I had received a letter assuring me that the credit was permanent and they directly when against what they had told me and still got nowhere. now I get to go back to the bank and spend all day there again today. Every time I asked, I did not receive an answer. After I left the Bank of America Center I came home and was on the phone for an additional hour and a half with a lady who said that she could reset my card reset everything and it would all be okay an hour later she told me I should receive a new debit card in the mail so now Im without a debit card and I asked her about the zelle transfers I said thats not card related is account number related so it should work right? Bank of America closed my account so now I cannot view passed bank statements. . Add me to your class action, I have the same issue on feb 15 2021 they took 1000 dlls from my account the same day that was deposit that money and I put a claim and know boa is telling my account is closed and I have to call Edd because they froze my account and Edd dont answer any calls so how I supposed to get this fix this is so frustrating, $420 was taken out of my account an actual ATM withdrawl, I contacted Bank of America right away and they seen the transaction was in a different city at the same time i was trying to get money out so they froze the account and said that i will recieve a letter in the mail in 10 days about the claim and they would send a new card. Bank of America froze the account, leaving Mosson unable to access the remaining funds eventually returning the entire balance back to Californias unemployment department. So now that my claim was granted their telling me that the extra 4,000 they kept if of mine I wont be getting that back. com, i, invested $126000 and made profits of $210000 but when i tried to, withdraw they contacted me and said i had to pay a withdrawal tax to the, an extra $48000 which i paid though it doesnt make any, sense, then another account manager with the name Elias contacted me and, asked me to pay more and when i refused they flagged my account and, later and all my efforts to contact their customer service proved, abortive. I proceeded to insert my card into the machine at teller booth and she said even my withdrawals are being declined and she has never seen anything like that happen. Even after the funds were returned, the filing says, the harm from the issue remained as consumers, the large majority of whom live paycheck to paycheck, were left to deal with overdraft fees, late fees, and extreme anxiety and stress over satisfying their financial obligations. I faxed them the police report they told me to file and other documents and they said they never got them. Over the last few months, KPIX 5 has spoken to dozens of people who say not only are they victims of fraud, but they've had no luck trying to get help from the bank or from the EDD. Then they said I need to do this this and this to provide proof of my identity to unfreeze my account and they will not accept any documents they asked for and received . Bank of Americas handling of unemployment benefits is being challenged by a growing list of plaintiffs in at least two class action lawsuits. Bank of America had urged the panel to allow the class action lawsuits to proceed separately using "informal coordination" to organize the legal proceedings. It's certainly progress in the case. Just weeks into the new year, Bank of America is facing a proposed class action lawsuit relating to the bank's alleged failure to secure debit cards used to distribute unemployment benefits to jobless Californians. Do you know how many times they left me with no gas sitting across the street trying to think of a way to get gas to go home in my f****** work truck you know how f****** embarrassing that is. She said that there was a couple of items on my account that needed my verification and that I was all set to use my debit card that I can withdraw money from the counter. However, this can result in some functions no longer being available. From what Ive been reading, it doesnt look good. We are in real trouble if this is what college is turning out these days. $1,000 Withdrawl + $3 atm fee. Shame on them their deception continues..please add me. Plus I received a letter dated April 5th that said my fraud claim has been closed and a block (hold) has been placed on my card account. A new federal lawsuit takes aim at Bank of America for failing to secure the unemployment debit cards of thousands of jobless Californians, part of the lax processing that has made the . In February someone been used my card they made purchased things from food max. They made me fax information to them for which they never acknowledged recieving until I called to inquire and after jumping through hoops, doing everything they gave asked of me over and over again, logging over 60 hours for 5 months now, as of 4/30/21, they tell me that there is nothing that they can do except to keep calling back and being persistent, this is what a manager told me. When you email unemployment, you will get a standard your email back saying they received your message. The governor announced his budget last week but didn't say anything about the problems at the EDD. I am being punished for what to. Mosson further alleges this lack of communication in the complaint. At first the person I spoke with kept insisting that I had changed the info and initiated the transfer. I knew there was plenty funds to purchase the groceries and gifts I had for my family. SAN FRANCISCO (KGO) -- 7 On Your Side has been helping scores of unemployed workers whose benefits were drained by scammers - and Bank of America rejected their claims to be reimbursed for the fraud. Logged into the app and saw that someone wire transfered my entire balance ($8K). Needless to say I am disgusted with this bank and can not understand why this has been allowed to go on for so long. The police told me that this isnt the first time a credit card skimmer has been located at this particular branch! They took her money she had in her account , stopped her life insurance and will not speak to her about it. Bullshit!! Bank of America has since responded, noting that it has added customer service agents to answer phone calls and investigate claims in a statement to reporters.