Find the absolute maximum and minimum, if either exists, for each function on the indicated intervals. D. plastic-cover manufacturers, Which are some types of stakeholder relationships that a local chamber of commerce would A. minority- and women-owned small business owners* A. milk producers* AACSB: Real-world, Difficulty: Moderate Job Summary and Mission. Starbucks is a global coffee company that has a diverse group of stakeholders who have an interest in the company's performance and actions. companies that intentionally keep hours at less than 29 to avoid more costly regulations like the ACA only applies to shareholders, and it is the amount of money a shareholder could make after selling a holding in a company, True or False: the prevailing current business philosophy is that the sole purpose of business is to make money for shareholders, True or False: customer feedback on social media sites does not affect a company's prospects or status as ethical, True or False: for utilitarianism, the intent of the actors and how humanely people are treated are treated are the determining factor, True or False: individuals, in are the most basic ethical unit, True or False: virtue emphasizes the formation of character, True or False: laws and regulations set the maximum standards by which society lives out ethical norms, morality, as considered by Kant During the period, the economy was sagging and there were increases in prices of many commodities, for instance, many Americans could not sustain their mortgages an implication of reduced incomes. What is a measure that accounts for an organization's results in terms of its effects on profits, planet, and people? Consumer responsibility is diminished if advertising is directed toward children. Too Short! Since the advent of a. the responsibility a company has regarding justice and care b. the challenges of outsourcing production to lower cost and increase profits No one is born with culture; all humans have to learn what is considered appropriate behavior in their surrounding cultures. How is Starbucks diversifying in India to fit into the local culture? Once data are validated, managers present the OpenStax Business Ethics Test Bank Chapter 3: Defining and Prioritizing Stakeholders Chapter 3: Defining and Prioritizing Stakeholders * = Correct answer Multiple Choice/Fill in the Blank 1. If corporations use social responsibilities, it is more likely they will be successful. B. occurs during the monthly vulnerability scanning. Starbucks has also been accused of overpricing its products, particularly concerning its franchises in China, and of underfilling its cups as well (Laplume et al., 2008). AACSB: Reflection, Application, Difficulty: Difficult \text { Par value } & \$ 1,000 & \text { Coupon interest rate 6\% } & \text { Tax bracket 20\% } \\ It is best for companies to avoid involvement in such controversies because of the polarizing effect they have on the general public and consequently on Starbucks customers and potential customers. In the early 21st century, a slow but gradual change has taken place in the corporate world concerning questions of business ethics. B. (Select all that apply.). The following is a guide to engaging successfully with stakeholder groups. Select a product or service that will be sustainable. ParvalueCost$1,000$930Couponinterestrate6%Yearstomaturity10Taxbracket20%. What research did the BBC Earth Lab cite to prove or disprove that subliminal advertising is real? Its normal and keeps things interesting in my opinion. No.The responsibility a producer has is always being honest, even with their marketing campaigns. According to Donaldson and Preston, what are the three theoretical approaches to considering stakeholder claims? Urban and suburban communities AACSB: Analytical. a. U.S. jurisprudence c. marketing AACSB: Application, Difficulty: Difficult Do companies have the responsibility to market their products with integrity? If the heirs of the business owner want to continue the business in their own names, they will be considered a new business, even if they are using the assets of the old business. c. humanistic business model The most immediately visible and representative employees of Starbucks are the individuals that engage as servers in Starbucks stores. Often there is a hierarchy that places consumers or customers first. Starbucks set out on its current course in the 1980s . d. he thought money should only be allowed for those in trades. A trade secret is a form of intellectual property protection and is easier to protect than a trademark or patent. being committed to ethical business practices. Sample Answer: In May 2018, Starbucks closed its stores after an incident in which two African Explain an employee's common law duty of loyalty to their employer. Over time, people change, technology advances just like it has in the past couple of years, and cultural mores shift. Labor union membership remains much higher in Europe and other Group of Seven countries than in the United States, in part because some of those countries allow managers to be members of the union. Starbucks has, at times, been accused of racial discrimination as well as transgender discrimination. It Coffee producers are a major stakeholder for Starbucks because the firm has staked its reputation on high quality coffee. For ex. Which of the following are Starbucks' stakeholders? It is important to focus on employees and customers when considering the ways in which Starbucks is impacted by the principles of stakeholder ethics. Starbucks Stakeholder Analysis. a. the barista at Starbucks b. the Starbucks district manager c. the President and CEO of Starbucks d. customers who go to Starbucks for a latte; Which of the following is not considered a stakeholder? AACSB: Real-world, Difficulty: Moderate An employees common law duty of loyalty to their employer prohibits the employee from using a former employer's confidential information and trade secrets on behalf of a subsequent employer as well. In China, Ikea allows its visitors to take naps on Freeman, R. E. & Moutchnik, A. What constitutes a reasonable profit may be unfair. Today, Starbucks hosted its 30 th annual meeting of shareholders virtually. Blooms: Understand, Apply results to decision makers in management. c. customers are considered high-priority stakeholders (Select all Access to over 100 million course-specific study resources, 24/7 help from Expert Tutors on 140+ subjects, Full access to over 1 million Textbook Solutions. b. code of ethics d. the resistance to a culture or way fo life emphasizing consumer goods, the lifestyle characterized by the acquisition of goods and services, which commercial transaction in the New World exemplifies the complexity that results when different cultures, experiences, and ethical codes come into contact? Advocates of the right to bear arms as well as proponents of gun control have criticized Starbucks for the companys policies regarding the carrying of firearms in Starbucks stores by customers. Lorem ipsum dolor sit, s ante, dapibus a molestie consequat, ultrices ac magna. Solicit, evaluate and apply suggestions for improving efficiency and cost effectiveness. Pinched supply chains, the decimation caused by COVID, heightened tensions and political unrest, a racial reckoning and a rising generation which seeks a new accountability for business. governance. Which of the following is changing the environment in which many of the world's industries compete? If you feel harassed, prejudiced against, or disadvantaged in your workplace, you may file a complaint with the ________. (b) Analyze: Why do you think Juliet trusts the Friar? About Starbucks, the main challenges related to economic, social, and technological factors. (Starbucks does not follow the traditional franchising terms.) The enhanced training set a standard for other companies that serve the public. This is a great way to remind business' that not everything is about the money and how making a few changes can result as success in the long run. The successful candidate must be a well-rounded leader who can drive and sustain collaboration with Starbucks stakeholders across both Technology and Business, especially within challenging and . Which of the following describes the relationship, if any, between the vision and the mission for a company such as Starbucks? Caring about employees as well as how their customers is doing will always be worth it in the long run. \text { Cost } & \$ 930 & \text { Years to maturity } 10 & Many baristas have eventually become managers and worked their way up into higher positions within management (Mitchell, Agle, & Wood, 1997). C. environmental agencies a. Samsung's washers had a spin-cycle problem in 2017 B. shareholders c. They have extended protections to only some forms of symbolic speech. Phillips, R. (2003). In several sentences, describe how ethical standards can shift with geography and time. Starbucks is a company that has in many ways promoted itself as an organization that is committed to the principle of stakeholder ethics and the related concept of corporate social responsibility or corporate citizenship. Blooms: Remember Identify and describe two benefits of employee diversity in the workplace. Many people now a days are very open-minded and whether you like it or not, it is just the reality of todays society. a. pollution tax This is a lofty goal, especially given Coke products are All Rights Reserved. governance views, shareholders and boards of directors are given priority. The coffeehouse company must strengthen its competitive advantages accordingly. Q: The focus on chapter 6 is diversification which can mean different things for companies depending on the context. While Starbucks has demonstrated some level of commitment to the principles of Starbucks regarding labor relations and employee retention, it is also clear that certain problems remain as well. A diverse workforce yields many positive outcomes for a company. Answer: True, True or false? Participate in and support community . (a) What is Friar Lawrence's plan for Juliet? A company must identify and AACSB: Application, Real-world. Employees are dissatisfied with the trust they receive from management and are seeking "representation" through unions. c. methodology for arriving at the truth P3-1. Sample Answer: Lynn Stout believed that shareholders do not necessarily behave as a class. D. compensation. Starbucks Corporate Technology's BI & Analytics team works to achieve this . This file is copyright 2019, Rice University. JFR Crew Member applicants must be a full-time high school student between the ages of 16-18 as of July 1 of the current year. e. They have not directly addressed the matter of symbolic speech. ventana canyon golf membership fees; what ships are in port at norfolk naval base? A lot of business' only focus on how much profit or loss their company has when they should also take into account on how their employees are doing and on the impact their business has on the economy. For the long term, business operations need to inculcate stakeholder What is the projected market size and growth rate of the Decaf Coffee Market? CAFOs are condemned by animal rights activists as being harmful to the Journal of Management, 34(6), 11521189. c. utmost conduct As for ethical duties, they are standards based on human principles of right from wrong. the cost of stakeholders. D. It is effective because it expects NGOs, state governments, and political action committees to Nam lacinia pulvinar tortor nec facilisis. Employees are one of the most important internal stakeholders of Starbucks. C. Gather and analyze appropriate data. Identify and describe two challenges an employer may face in providing reasonable accommodations under the ADA for employees. c. the Dakota land trade Internal stakeholder In this part Internal stakeholders mean the hotel staff, as well as . As Starbucks, we can either choose to rise to this moment or stand idle. Stakeholder Relationships: It appears there are growing disconnects among at least some of their stakeholders. Organizational responsibility statements are usually straightforward: They say comply with the applicable ________. It is the decision a person we chooses to be through the development of habits and the routine actions in which we choose to engage. c. he believed one secures one's own good outside of political science Which concept holds that workers should be paid on the basis of the value of their job to the organization? the belief that business is not culturally neutral. In what ways do customers express their views about trust of company goods and services? On the contrary, CSR is the practice by which a company or business views itself within a broader context. Which of the following are Starbucks' stakeholders? AACSB: Real-world, C. greenwashing Starbucks operates in more than 80 markets, either in the form of direct company-owned stores or licensed stores. Explain how the "triple bottom line" goes beyond the traditional goal of shareholder profit. The ExploitDB is a very useful resource for identifying possible weaknesses in your network and for staying up to date on current attacks occurring in other networks". b. ethical principles that apply everywhere despite differences in time, geography and culture And there are two types of stakeholders, including the primary and seconday stakeholders ( Clarkson, 1995). AACSB: Reflection, Difficulty: Difficult f(x)=x48x2+16f(x)=x^{4}-8x^{2}+16 a. How are Ben & Jerrys and Coca-Cola respective examples of greenwashing? Financial Analysis of PUMA and Nike, Inc. Starbucks Stakeholders: Employees and Customers. Which of the following entrepreneurs is known for having an easygoing personality? a. leads people to treat others as a means to an end Mansell, S. (2013). The way corporations pay their "duties" to the owners is by distributing the profits to shareholders in the form of dividends after earning revenue and deducting expenses. Draw a T-account for the bank after this first round of loans has been made. Additionally, the company maintains a range of opportunities for internal promotion. Also, the manager of a company's ethical duty is to hire people that seems best for the job and not based on the color of their skin. Of course companies have the responsibility to market their products with integrity because without them, the business would be no where. Starbucks Coffee Company supports its competitive advantages through the characteristics of its corporate structure. In 1968, Securities and Exchange Commission v. Texas Gulf Sulphur Co. implicated the employees of a Texas mining company and was the first famous case example of ________. d. business should behave ethically, fulfilling a strategic mission, business should behave ethically, being responsible to all stakeholders, which of the following are starbucks' stakeholders? Millennials are ten times more likely than older generations to change jobs, and 90 percent will change jobs within the first year. Which of the following is especially important for developing and maintaining employee loyalty to the brand? Blooms: Apply a. community Difficulty: Moderate The entitlement of the environment to legal status is a long-argued By having people from different races, genders, religion, and so on, those businesses are proven to outperform othersAlso, adhering to the traditional business practices of the past can cost them talented employees and loyal customers. The main difference between a bribe and a gift is intent. Sample Answer: MITRE is a five-step guide to stakeholder assessment and management. d. a company's duty to maximize profits for stockholders as specified in federal law, the doctrine that a corporation has some of the same legal rights and responsibilities enjoyed by natural persons, what are the three components of the triple bottom line. Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. Consider Fisher's remarks in the last two paragraphs. Draw a T-account for the bank. The crash caused$1,600 in damages to his car. AACSB: Ethics, Application, Difficulty: Moderate Why does a Kantian view typically not govern most management decisions? a. honesty and integrity b. virtue ethics and utilitarianism c. loyalty to management d. respect for business diversity honesty and integrity True or False: The environment is not considered a stakeholder false In several sentences, describe one ethical draw-back of job-sharing. Which of the following are steps in the MITRE stakeholder process? C. Stakeholder perceptions have a large impact on success. All companies must have a board of directors. AACSB: Ethics, Difficulty: Easy c. business should behave ethically, being responsible to all stakeholders protect than a trademark or patent. Explain using details from the text. Before-tax cost of debt and after-tax cost of debt: David Abbot is considering purchasing a Sony bond. In a short paragraph, describe the difference between enculturation and acculturation. Journal of Business Ethics, 108(3), 285298. Donec aliquet. a. an enumerated power listed in the constitution in the Bill of Rights OSX Ethics TB Ch03 Defining And Prioritizing Stakeholders, Chapter 3: Defining and Prioritizing Stakeholders, Difficulty: Easy (Select all that apply.) Lorem ipsum dolor sit amet, consectetur adipiscing elit. consumed by 20% of the worlds population. Sample Answer: Companies must take into account the welfare of stakeholders because it is Select the best answer. Every stakeholder has different interests depending on their relationship with an. For that law, companies are. In the case of Coca-Cola, its website discusses stakeholder engagement in a Answer: False, True or false? Environmentalists raise the issue of species and What is the responsibility of the producer and the consumer? a. the lifestyle characterized by the acquisition of goods and services this is an example of.. (2013). Unless key leaders have a vision for the organization and themselves, and a path to achieving it, there can be no balance of beliefs about profitability and responsibility, or integration of business with culture. Which of the following are considered intellectual virtues? Explain how Ikea has had to adapt its business model in different countries. Difficulty: Difficult Which of the following laws ensures that employers provide a workplace environment free of risk to employees' safety and health? marketplace, Starbucks has an opportunity to lead by example. Pellentesque dapibus efficitur laoreet. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Therefore, some employees work for Starbucks to gain that status. How much will money supply increase with that original loan of $19 million? d. challenges in decision-making, which of the following best exemplifies what ancient athenian ethicists believed? (Select all that apply. A normative approach views stakeholders as ends in themselves rather Which of the following is an example of an external stakeholder of an organization? Describe what type of goal each is. It also changed its policy of allowing noncustomers to visit its stores and use restrooms. Blooms: Analyze represents ethical stakeholder theory. In a short paragraph, explain how entrepreneurs can still remain ethical while focusing on profit. Donec aliquet. which of the following most likely contributes to a corporation's positive work atmosphere over the long term? good for business and the right thing to do from an ethical standpoint. Today, with over 32,000 stores around the globe, the company is the premier roaster and retailer of specialty coffee in the world. Blooms: Apply AACSB: Ethics, Application. (A)[1,3](B)[0,2](C)[3,4]. Yet there Lorem ipsum dolo, ac, dictum vitae odio. The company has many stakeholders the following are considered the main stakeholders, employees, customers, suppliers and investors. normative, descriptive, and instrumental approaches. Mitchell, R. K., Agle, B. R. & Wood, D. J. FedEx and UPS. a. the barista at Starbucks b. the Starbucks district manager c. the President and CEO of Starbucks d. customers who go to Starbucks for a latte In many ways, Starbucks is indeed a firm that maintains higher standards concerning the treatment of employees than many other firms in service-related retail industries (for example, fast food restaurant chains and superstores). c. conscientiousness, honor, and accountability such as Yelp where customers share their good and bad experiences. A. entities and people invested and influential in the success of an organization* What was the decision? Starbucks prioritizes employees in its corporate social responsibility efforts. 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Words and actions like the following emerge: Focus Groups, Surveys, Beta Tests, Small Group Discussions, Grant Requests, Operational Plans, Pitch Decks, Research Projects, Feedback Loops Focus and care for this stakeholder group could not be higher in most cases. d. They have ruled that symbolic speech is always protected. C. her portrayal of the character offended shareholders a positive bottom line. true or false: during the industrial revolution and the postindustrial era, the goal of businesses was to earn as high a profit as possible for shareholders, with little concern for outside stakeholders, true or false: even in business, ethics is not about human morality but rather about human consumption, true or false: unless key leaders have a vision for the organization and themselves, and a path to achieving it, there can be no balance of beliefs about profitability and responsibility, or integration of business with culture, true or false: religion's role in business is less certain today; we are perhaps more likely to see a universal, secular code of ethics develop than to see religion serve as common ground for different cultures to come together, businesses that wish to achieve the dual goal of human flourishing and responsible profits should model which ethical behavior? Blooms: Understand External stakeholders have a direct impact if they purchase a product and the relationship they have with a company. What has unfolded at Starbucks is anything but. new CEO with a tourism background. Stakeholder ethics involves a body of thought which insists that the ethical responsibilities of corporations extend not only to the shareholders but also to the full range of interests that are impacted by corporate activity. How can you explain the range of mixed economies in the world? Blooms: Apply Consequently, the argument is made that corporations should aspire to be good corporate citizens that demonstrate care for the full range of stakeholders that are impacted by their activities. American men were arrested while waiting for a friend at a Starbucks. d. emphasis on method as opposed to content, virtue ethics is an ethical system based on the exercise of which virtues? which of the following is the best description for what it means to be a professional of integrity? D. Present information to the board of directors. What is a "pay-to-pollute" system that charges a fee or tax to those who discharge carbon into the air? Cross), Give Me Liberty! Blooms: Analyze, Evaluate There are may benefits owners receive from doing business as a corporate entity like Limited Liability, Perpetual Existence, Control, along with many others. Answered over 90d ago. stakeholders. including surveys or social media, for example. Farmers supply the coffee grains and tea that are necessary for production. AACSB: Application. a. courage, decorum, and accountability Legal compliances are a set of compound rules (laws) process emphasizes competition and speed.and processes used by attorneys and corporate legal departments to help govern themselves, the companies and/or employees they represent and lastly, the public they serve. companies. AACSB: Analytical, Difficulty: Moderate In some cases, as soon as entrepreneurs see that they are making profit, everything else suddenly disappears. It is not necessary to conduct extensive market research. Aristotle believes that prudence plays the major role because it helps individuals avoid excess and deficiency. C. legal compliance* Blooms: Apply (Select all that apply.) A firm's vision is the foundation for its mission. How can entrepreneurs best ensure their customer-service vision is passed on to employees? welfare for two reasons: It is good for business and the right thing to do. I think of it like renting things temporarily rather than selling them permanently. True or false? This Quality Glossary Definition: Stakeholder. c. Compute and plot the A, B, and C zone boundaries on the p-chart. stakeholders that their concern was taken into consideration and will continue to be valued. long-term dialogue to inform the companys decision making and as a core component of its It has had success in the United States Cambridge: Cambridge University Press. There are also organizations. Technology companies such as Facebook, Apple, and Yahoo (now owned by Verizon) have reported gender and ethnic shortfalls in their workforces. List and briefly describe the three normative theories of ethics. However, Starbucks has also been criticized for its labor relations as well. Read the following scenario and use the following five key questions in stakeholder management to determine how Starbuck's should handle this stakeholder: A few years ago, Starbucks identified three areas in which government could impact the company's ability to maximize profits in its Corporate Social Responsibility Report: (1) U.S. Tax . Which. These are standard stakeholders of almost every business that operates in the United States or overseas. Explain Lynn Stouts view of the role of shareholders and the implication for stakeholder f(x)=x48x2+16, (A)[1,3](B)[0,2](C)[3,4](A)\ [-1,3]\qquad (B)\ [0,2]\qquad (C)\ [-3,4] Summary Of Experience The Starbucks Foundation will build upon its existing efforts to invest in the communities we serve with $1.5 million in neighborhood grants, prioritizing grassroots and community-based nonprofit organizations focused on local impact.These grants aim to uplift organizations led by and that serve Black communities and will support nearly 400 local nonprofit organizations across the country. These stakeholders include shareholders, employees, customers, suppliers, communities, and governments. Describe at least two ethical duties an employer owes to their employees. Car design should focus on being competitive on the road. ), Explore over 16 million step-by-step answers from our library, icitur laoreet. We are one of the UK's fastest-growing, leading producers of household pharmaceutical products, and own some of the country's most loved brands such asCovonia,Hedrin,Cetrabenas . 35.Deconfliction is necessary when the penetration test: A. determines that proprietary information is being stored in cleartext. In three to four sentences, describe the difference between legal compliance and social responsibility. C. coffee and tea growers* The following are the main stakeholders in Starbucks Coffee's business: Employees (baristas, partners) Customers Suppliers (supply firms, coffee farmers) Environment Investors Governments Employees. Donec aliquet. They C. It is ineffective because it uses consumer stakeholders to pressure suppliers and make 100 %. Which of the following are Starbucks' key stakeholders? C. chief executive officer* Certainly, Starbucks is a firm that contains or is associated with many kinds of stakeholders. Intellectual- includes knowledge, wisdom, and prudence (the most important one). Operations Management questions and answers. training. b. the doctrine that a corporation has some of the same legal rights and responsibilities enjoyed by natural persons What are some examples of how companies take into account the welfare of stakeholders? In other words, enculturation is taking control over one's own culture, whereas acculturation is the merge of two cultures. Thirty years ago, Starbucks was a single store in Seattle's Pike Place Market selling premium-roasted coffee.
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